Senior Direct Bill Specialist

Key Responsibilities

• Oversight of all Direct Bill operations for assigned regions, ensuring timely and accurate processing of transactions
• Management of cash receipt activities, including posting, reconciliation, and monitoring of operating accounts
• Retrieval, review, processing, and posting of Direct Bill statements while ensuring all activity is accurately accounted for
• Investigation and resolution of discrepancies, performing root cause analysis, and implementing corrective actions to prevent recurring issues
• Conducting audits and quality control reviews to ensure compliance with company standards and operational procedures
• Supporting and guiding offshore processing teams through training, coaching, and troubleshooting assistance
• Preparation and analysis of operational metrics and reporting to identify trends, improve efficiency, and ensure service-level targets are achieved
• Development, documentation, and maintenance of standard operating procedures (SOPs) to support consistency and operational excellence
• Providing exceptional customer service to internal departments, external partners, and carriers through timely and professional communication

Requirements

3+ years of experience in a similar role

Qualifications

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Skills

• Strong knowledge of financial systems and processes
• Excellent attention to detail and organizational skills
• Proficiency in Microsoft Office Suite
• Ability to manage multiple tasks and priorities simultaneously
• Strong problem-solving and analytical skills
• Effective communication and interpersonal skills

Benefits

Beacon Hill offers a comprehensive benefits package including medical, dental, vision, and federal and state leave programs.

Pay

TBD

Schedule

East Coast hours