Senior Digital Project Manager

Role Responsibilities

Digital & Transformation Delivery
Lead end-to-end delivery of our digital commerce evolution, ensuring alignment to business goals, timelines, and measurable outcomes.
Drive execution across a portfolio of initiatives, with initial emphasis on commerce (e.g., personalization, check out, customer data, and localization).
Translate business needs into actionable plans, ensuring alignment between business stakeholders and technical teams.
Contribute to shaping roadmaps and sequencing of work across digital and technology teams.

Project & Program Management
Build and manage detailed project plans, including milestones, dependencies, risks, and resource needs.
Monitor progress and proactively identify risks, implementing mitigation strategies and escalating when needed.
Establish and lead governance forums, status updates, and working sessions to maintain momentum and alignment.
Coordinate internal and external teams to ensure seamless execution.

Stakeholder Management & Communication
Serve as a key connector between business, digital, analytics, and technology teams.
Build strong relationships and guide stakeholders through complex decisions to maintain forward progress.
Deliver clear, concise updates to senior leadership, including risks, dependencies, and decisions required.
Proactively identify and resolve misalignments across teams.

Role Qualifications

Project Management Expertise
6+ years of project or program management experience, preferably within digital, technology, retail, agentic or marketing environments.
Proven ability to manage multiple complex initiatives simultaneously and deliver measurable outcomes.
Strong experience building and managing detailed project plans, timelines, and cross-functional dependencies.

Digital, Marketing & Data Fluency
Experience working on digital, marketing technology, e-commerce or data-related initiatives.
Familiarity with concepts such as customer data, personalization, analytics, and digital experience platforms.
Ability to translate between technical and business teams, simplifying complex concepts.

Leadership & Communication
Demonstrated ability to lead cross-functional teams without direct authority.
Excellent communication skills, with the ability to synthesize complex topics for senior audiences.
Strong stakeholder management and relationship-building capabilities.

Change Management
Experience supporting rollout and adoption of new tools, processes, or capabilities.
Ability to influence teams and drive alignment in evolving environments.

About You

The Perks
URBN offers comprehensive Perks & Benefits to employees.
For additional information visit www.urbn.com/work-with-us/benefits.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees.
We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
We believe strongly in fostering a safe, fair and respectful work environment.