Senior Digital Product Manager

Job Description

At SquareTrade, Inc. d/b/a Allstate Protection Plans (“Allstate Protection Plans”), we help our customers when they need us most. As the market leader of protection plans, we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our customers through a modern, digital platform. We are looking for an experienced Senior Digital Product Manager to independently lead strategic initiatives across media-driven experiences and enterprise trust & safety capabilities.

What’s Great About This Role?

• Shape the future of AI-powered claim experiences by leveraging customer-provided signals (e.g. media today, broader inputs tomorrow) to drive smarter, more automated decisions and faster paths to resolution
• Operate with high ownership and autonomy while leading visible, high-impact initiatives across the organization
• Align product vision and roadmap with enterprise goals and evolving customer needs to drive next-generation claim experiences
• Influence senior stakeholders and align cross-functional teams around clear priorities and measurable outcomes
• Transform complex workflows and systems into seamless, intuitive customer experiences

Qualifications

• 7+ years of experience as a product manager within a technology development environment
• Experience driving measurable business or product outcomes and breaking down work into iterative and incremental delivery to achieve those outcomes
• Experience navigating complex stakeholder environments and driving alignment across teams
• Bachelor's Degree

Nice to Have

• Knowledge of AI technologies (LLMs, GenAI, and Agentic AI)
• Previous Scrum Master or Project Management experience

Additional Information

SquareTrade estimates the possible base compensation for this role, if hired in the San Francisco Bay Area, California, to be in the range : $170K - 200K

This role is a hybrid role associated with our Bay Area Office.

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.