Senior DevOps Engineer, GCPay

About the role

This role is a Senior DevOps Engineer position on the GCPay team. The primary focus is on leading the evolution of our cloud-native platform through advancements in CI/CD, release engineering, IaC, system reliability, and security operations.

Responsibilities

• Architect and implement scalable hosting solutions for dynamic SaaS web applications, ensuring reliability, performance, and resilience at scale.
• Lead the design, implementation, and evolution of secure, scalable, and reliable Infrastructure-as-Code solutions across GCPay environments.
• Establish, document, and drive adoption of engineering standards, operational processes, and DevOps best practices that improve consistency, maintainability, and delivery efficiency.
• Own and continuously strengthen security and compliance practices across infrastructure and applications, including hardening, access controls, and least-privilege enforcement.
• Use modern tools such as Docker, Terraform, AWS cloud technologies, and related automation frameworks to provision, manage, and deploy infrastructure and services.
• Partner closely with development and testing teams throughout the development lifecycle to ensure quality, operational readiness, and successful delivery.
• Drive automation across build, deployment, infrastructure, and operational workflows, and evaluate new technologies where they can improve reliability, scalability, security, or developer productivity.
• Define, monitor, and improve Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to ensure reliability goals are measurable, understood, and achieved.
• Provide technical leadership in aligning platform strategy, infrastructure investments, and operational priorities with business and product requirements.
• Participate in on-call rotation and lead incident response efforts, ensuring timely resolution, strong cross-functional coordination, and clear communication during production events.
• Lead blameless post-incident reviews to identify root causes, drive corrective and preventive actions, and improve overall platform reliability and team effectiveness.
• Contribute hands-on coding, scripting, and automation to improve tooling, deployment workflows, infrastructure management, and operational efficiency.
• Own the operational health, scalability, and security posture of GCPay’s core platform, including systems built on Java, MySQL, ElasticSearch, and AWS cloud technologies.
• Serve as a senior technical resource and trusted partner across teams, using sound engineering judgment and business context to solve complex platform and operational challenges.
• Show strong ownership, a self-starter mindset, and a commitment to continuous improvement, learning, and engineering excellence.
• Solve complex problems that require in-depth evaluation of variable factors by taking a broad perspective to identify the best approach and innovative solutions.
• Effectively communicate technical challenges within and across teams.

Qualifications

• 8+ years of experience in DevOps, Site Reliability Engineering, or related roles supporting cloud-based applications.
• Advanced hands-on experience with Linux administration, including system monitoring, troubleshooting, reliability, performance, and security.
• Strong experience managing large-scale cloud infrastructure, with deep expertise in AWS preferred.
• Prominent track record of architecting and operating large-scale, highly available, and resilient systems.
• Strong scripting and automation skills using languages such as Bash, Python, or similar.
• Expert-level knowledge of AWS services such as EC2, ECS, EKS, Lambda, ELB, S3, IAM, VPC, DynamoDB, and RDS.
• Hands-on experience with Docker, Kubernetes, and modern container orchestration technologies.
• Proficiency with infrastructure-as-code tools such as Terraform and CloudFormation.
• Strong experience with CI/CD tools and software delivery workflows, including Git, Jenkins, Artifactory, or similar technologies.
• Experience with observability, log analysis, and monitoring tools such as CloudWatch, Splunk, Dynatrace, etc.
• Solid experience with relational databases such as MySQL or PostgreSQL, including strong SQL skills.
• Solid experience with supporting SOC 2, ISO 27001, or similar compliance and audit requirements.
• Solid written and verbal communication skills, with the ability to communicate effectively across technical and non-technical audiences.