Senior Developer

Key Responsibilities

• Design, develop, and maintain ServiceNow integrations using IntegrationHub, Flow Designer, REST/SOAP APIs, MID Servers, and other integration technologies.
• Lead technical implementation efforts for ServiceNow integration projects while ensuring alignment with enterprise architecture and development best practices.
• Collaborate with cross-functional teams across client and partner organizations to deliver scalable and reliable integration solutions.
• Analyze technical requirements and translate business needs into effective ServiceNow integration designs.
• Identify implementation risks, troubleshoot complex issues, and drive timely resolution to maintain project momentum.
• Develop and maintain technical documentation, interface specifications, system diagrams, and operational procedures.
• Cookordination with technical and non-technical stakeholders to ensure alignment across project teams and workstreams.
• Support testing, deployment, and production operations, ensuring system stability and continuity of service.
• Contribute to technical analysis, reporting, and continuous improvement initiatives to enhance platform performance and operational efficiency.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
• Extensive experience developing and supporting integrations within the ServiceNow platform.
• Strong knowledge of ServiceNow IntegrationHub, Flow Designer, Script Includes, Business Rules, REST APIs, SOAP Web Services, and JavaScript.
• Experience integrating ServiceNow with enterprise applications using APIs, middleware, or other integration technologies.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to resolve complex technical issues.
• Able to collaborate effectively across diverse technical and business teams.
• Excellent written and verbal communication skills.
• Experience working in Agile development environments.
• Proficiency with collaboration, documentation, and project management tools.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or other relevant ServiceNow certifications.
• Experience supporting federal government clients, health IT programs, or other regulated environments.
• Knowledge of Electronic Health Record (EHR) systems and healthcare interoperability standards.
• Experience with cybersecurity principles, data integration, DevSecOps, testing, or enterprise operations.
• Familiarity with cloud platforms, CI/CD pipelines, source control, and automated deployment processes.