Senior Deployment Strategist - Federal

About the role

Own onboarding from signed award through go-live as the single point of accountability for getting agency teams activated.
Lead discovery with new agency customers to understand how their program, contracting, requirements, and financial management teams work, then build deployment plans around their organizational structure, workflows, and compliance requirements.
Translate acquisition workflows into product configuration, training, and a measurable path to value, including PALT reduction and obligation outcomes.
Drive adoption by ensuring GovSignals becomes embedded within day-to-day acquisition workflows, from market research through source selection and post-award oversight.
Drive expansion and renewals through documented mission outcomes, measurable time-to-award improvements, and new use cases across program offices and commands.
Carry agency feedback into product, pricing, and roadmap decisions, and turn cross-customer insights into go-to-market improvements.
Work closely with the Product Engineering team to continuously improve the platform and customer experience.

Responsibilities

• Own onboarding from signed award through go-live as the single point of accountability for getting agency teams activated.
• Lead discovery with new agency customers to understand how their program, contracting, requirements, and financial management teams work, then build deployment plans around their organizational structure, workflows, and compliance requirements.
• Translate acquisition workflows into product configuration, training, and a measurable path to value, including PALT reduction and obligation outcomes.
• Drive adoption by ensuring GovSignals becomes embedded within day-to-day acquisition workflows, from market research through source selection and post-award oversight.
• Drive expansion and renewals through documented mission outcomes, measurable time-to-award improvements, and new use cases across program offices and commands.
• Carry agency feedback into product, pricing, and roadmap decisions, and turn cross-customer insights into go-to-market improvements.
• Work closely with the Product Engineering team to continuously improve the platform and customer experience.

Requirements

• 5+ years of experience in Federal Consulting, Customer Success, Professional Services, Implementation, Program Management, or Account Management supporting complex enterprise or federal customers.
• Experience working directly with federal agencies, government contractors, or organizations supporting the federal government in customer-facing, operational, or strategic roles.
• A deep understanding of the federal acquisition lifecycle and the operational workflows that support requirements development, market research, solicitation, source selection, contract administration, and program execution.
• Strong critical thinking and sound judgment, with the ability to independently lead customer engagements, solve complex problems, and drive successful outcomes.
• A technical background to understand enterprise platforms, APIs, data flows, integrations, and product configuration.
• Nice to have: experience deploying software within FedRAMP, DoD Impact Level, or other highly regulated environments; familiarity with the FAR/DFARS and the ATO process.

Qualifications

• An ideal background: GovTech, DefenseTech, federal consulting, military service, or federal civilian service, especially in a contracting, program management, or acquisition role (1102, PM, COR, or equivalent).

Skills

• Strong communication and interpersonal skills to work effectively with various stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in Microsoft Office Suite and familiarity with project management tools like Jira or Asana.

Benefits

• Medical, vision, and dental insurance.
• Unlimited paid time off.
• Office located at the Brooklyn Navy Yard, with 3+ days a week in-person work and occasional travel to customer sites.

Pay

Base Salary: $150,000–$180,000
Bonus: Additional performance bonus
Equity: Meaningful stake in a well-funded, fast-growing startup

Schedule

Full-time Hybrid (3+ days/week in office) Open to Remote