Senior Demand Planner

Duties

• Demand Forecasting & Planning: Develop and maintain statistically driven and consensus-based HW forecasts across NAM
• Incorporate multiple inputs including sales pipeline and deal probabilities, customer rollout schedules (e.g., enterprise QSR deployments), historical sales trends and seasonality patterns
• Manage separate forecasting methodologies for Project-based hardware deployments (lumpy, milestone-driven demand) & Recurring SaaS subscriptions (ramp curves, attach rates)
• Support and actively contribute to the monthly S&OP cycle including demand review preparation and facilitation & alignment with Sales, Finance, and Supply teams
• Ensure forecast assumptions, risks, and opportunities are clearly documented and communicated
• Drive continuous improvement in forecast accuracy and process maturity
• Drive improvements in demand planning tools, systems, and data quality
• Standardize forecasting methodologies and documentation
• Support implementation of advanced planning systems or automation initiatives

Data Analysis & Insights

• Analyze forecast performance (e.g., forecast accuracy, bias) and identify root causes of variances
• Provide actionable insights on demand trends and risks, seasonality impacts (e.g., QSR peak periods, holiday cycles), customer-specific demand patterns
• Build dashboards and reporting tools to enhance visibility and decision-making

Cross-Functional Collaboration

• Partner closely with Sales (pipeline validation, deal timing, customer insights)
• Partner closely with Finance (revenue alignment, budget vs. forecast reconciliation)
• Partner closely with Supply Chain (capacity planning, inventory positioning)
• Partner closely with Customer Success / Implementation teams (deployment schedules)
• Act as the central point of truth for demand signals across NAM

Qualifications

• Bachelor’s degree in Supply Chain, Business, Finance, Economics, or related field (Master’s preferred)
• 3–6+ years of experience in demand planning, forecasting, supply chain analytics, or related roles
• Experience in a technology, hardware, SaaS, or hybrid business model preferred
• Exposure to project-based or rollout-driven demand environments strongly preferred
• Experience working with enterprise customers or in industries with seasonality (e.g., QSR, retail) is a plus
• Familiarity with S&OP / IBP processes and cross-functional planning environments
• Experience with forecasting and planning tools (e.g., Adaptive Planning, SAP IBP, Anaplan, Oracle, or similar) mandatory

Pay

$105,000 - $120,000 a year

Full Salary Range: $105,600/year (minimum), $112,800/year (midpoint), $120,000/year (maximum).

Pay is based on relevant experience, skills, education, internal equity, and market data.

Well-qualified candidates can generally expect offers around the midpoint.

Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.