Senior Demand Planner

About the role

Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we have grown 5x faster than the overall packaging industry since 1898. Chances are you enjoy products supplied by us every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Our engagement scores are 2x the national average, and every employee shares in Berlin’s profitable growth. Combined with our “Anything is Possible” mindset and our winning culture, our 2,000+ employees agree, we love it here! We are seeking a Sr. Demand Planner, who is responsible for supporting the demand review process as part of the overall Sales & Operations Planning (S&OP) process, with responsibility to improve processes and mentor others. The role is the integration point between the sales, supply chain, and production planning teams. Working Environment: Sales and Distribution Center Office CA.

Responsibilities

• Own and maintain monthly item-level forecasts, including new products, across assigned customers and markets.
• Lead regional and local demand reviews with Sales and Account Management, driving alignment on assumptions, risks, opportunities, and the unconstrained demand plan.
• Serve as a customer-facing demand planning expert, effectively communicating Berlin’s planning capabilities and building customer confidence in our ability to forecast and manage their business.
• Partner directly with customers, Sales, and Account Management to understand demand drivers, upcoming initiatives, new opportunities, and changes in customer behavior and translate them into actionable forecasts.
• Analyze historical trends, orders, inventory, market intelligence, and other demand signals to develop and continuously improve forecasts.
• Monitor forecast accuracy and bias, identify significant variances versus forecast, budget, and actual sales, and lead root-cause analysis and corrective actions.
• Partner cross-functionally with Sales, Supply Planning, Ops, and other stakeholders to identify risks and opportunities and ensure alignment between demand and supply plans.
• Drive continuous improvement through demand segmentation, exception management, demand-pattern analysis, customer-behavior analysis, and improved planning processes.
• Ensure Kinaxis and related planning tools are used effectively, consistently, and in accordance with established planning processes.
• Proactively communicate material demand changes, customer issues, and business risks to regional and central Supply Planning.
• Develop and maintain meaningful reporting and insights that support business decisions and the S&OP process.
• Demonstrate Berlin Values through strong ownership, collaboration, innovation, productivity, and a focus on profitable results.
• Mentor employees, with a focus on enhancing