senior delivery manager

About the role

This role involves taking full operational ownership of a secure, business-critical Oracle Fusion Cloud platform. It operates within an Intelligent Client model and requires confidence in managing highly regulated, security-sensitive environments.

Responsibilities

• End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI)
• Strong operational oversight of Oracle Fusion (HCM, ERP, EPM)
• Proven leadership in managed services or live operational environments
• Experience leading P1 / P2 incidents, stabilisation and post-incident reviews
• Governance experience including SLAs, KPIs, service reporting and continuous improvement
• Supplier and stakeholder management, acting as the primary operational interface with Oracle and third-party vendors
• Comfortable working within secure environments - DV clearance is mandatory

Requirements

• End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI)
• Strong operational oversight of Oracle Fusion (HCM, ERP, EPM)
• Proven leadership in managed services or live operational environments
• Experience leading P1 / P2 incidents, stabilisation and post-incident reviews
• Governance experience including SLAs, KPIs, service reporting and continuous improvement
• Supplier and stakeholder management, acting as the primary operational interface with Oracle and third-party vendors
• Comfortable working within secure environments - DV clearance is mandatory

Qualifications

• Oracle Cloud
• Oracle Fusion
• ITIL
• DV Cleared
• Hybrid (London as required)

Skills

• Service Delivery Management
• Oracle Fusion (HCM, ERP, EPM)
• ITIL
• Security Clearance (DV)
• Hybrid Working

Benefits

• Competitive day rate
• Outside IR35

Pay

Competitive day rate - depending on experience

Schedule

Hybrid (London as required)

Contact

To apply, please send your CV to nick.chambers@methodresourcing.co.uk.