Senior Delivery Manager

About the role

The Senior Delivery Manager will partner with the Senior Director, Digital Experiences and Insight and their leadership team to develop, run, and scale key initiatives, processes, and operations across a distributed team. The ideal candidate possesses strong business intuition, exceptional operational and program management skills, and motivational change leadership. You thrive in a dynamic, fast-paced environment, seek to learn and grow as the organization evolves, and are always thinking of the needs of the team and business.

The Digital Experiences and Insight team optimizes digital experiences for people to do their best work by optimizing business workflows and connecting the enterprise with trusted data that drive strategic decisions. To delight customers, Adobe must deliver highly available online services with self-service features—enabling this requires building and running innovative solutions to sophisticated business problems. Availability, Reliability, Performance, and User Experience are key differentiators in delivering services to customers from Adobe’s hybrid-cloud environment.

Responsibilities

• Help drive the strategy developed by the leadership team, including developing OKRs and supervising key metrics.
• Support day-to-day operations, including facilitating prioritization, preparing notes, and presentations for external/internal meetings.
• Support the organization's leadership team by running weekly leadership team meetings, monthly All-Hands, orchestrating annual and multi-year/strategic planning, and driving business performance reviews to evaluate progress toward goals.
• Evolve and lead operations for the global organization, including establishing standard methodologies, optimizing processes, and driving team synchronicity, engagement, and efficiency.
• Be responsible for the Agile Framework and foundational scrum processes for continuous improvement throughout the organization, including intake ownership, data-driven processes, cost-effectiveness, organizational change processes, and delivery expectations to ensure a high level of customer service and platform satisfaction.
• Collaborate with Centers of Excellence on multi-functional initiatives, including alignment of resources to the stated vision and strategy, and ensuring clear and consistent roll-outs of programs and processes.

Requirements

• 10+ years of shown experience in strategic operational roles, partnering directly with senior leaders.
• BA or BS degree in a related field; MBA or Management Consulting is a plus.
• Outstanding ability to program manage complex operations and proactively design, implement, and lead change initiatives.
• Demonstrated ability to build relationships and partnerships at all levels of the organization, identify and align diverse perspectives, and advise and influence senior partners.
• Ability to use critical thinking skills to break down sizable problems into meaningful pieces and leverage data to derive insights.
• Superb judgment and integrity, including excellent decision-making skills.
• Meticulously detail-oriented, with excellent communication, written, and verbal skills, and solid attention to detail.
• Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on expanded duties as business needs evolve.
• Experience in Program and Project Management, Agile Framework, and SCRUM Delivery.

Benefits

At Adobe, you will be immersed in an exceptional work environment recognized globally. You will also be surrounded by colleagues committed to helping each other grow through Adobe’s unique Check-In approach, where ongoing feedback flows freely. Adobe offers meaningful benefits, including:

• Opportunities for career growth and impact within a company culture that empowers employees.
• Comprehensive benefits programs.

Pay

The U.S. pay range for this position is $124,900 – $253,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $174,800 – $253,100.

For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. For non-sales roles, starting salaries are expressed as base salary, and short-term incentives are in the form of the Annual Incentive Plan (AIP). Certain roles may also be eligible for long-term incentives in the form of a new hire equity award.