Senior Defined Contribution Consultant

About the role

This hybrid role, based in Mercer’s Central zone, requires working at least three days a week in the office. As the lead consultant and advisor, you will serve a book of defined-contribution clients with plans ranging from $25 M to $500 M in assets. You will provide ongoing support on plan investments, plan design, fee benchmarking, recordkeeping vendor management, fiduciary governance, and employee engagement strategies.

Responsibilities

• Present plan-review and investment-review reports to clients for advisory and OCIO engagements.
• Retain and grow a book of business by developing long-term, mutually beneficial relationships with clients and decision-makers within your existing client base and across other Mercer lines of business.
• Thrive in an environment that embraces AI and technology-enabled tools.
• Serve as the subject-matter expert on defined-contribution topics, ensuring clients and prospects are aware of Mercer’s services, including plan-design consulting, investment advisory, and delegated OCIO services.
• Conduct plan-document/SPD, operational, and compliance reviews; demonstrate strategic plan-design knowledge of DC retirement plans.
• Oversee RFP/RFI marketing process, strategy, and transition; present RFP/RFI results to clients.
• Exhibit a solid understanding of the defined-contribution landscape, anticipate and uncover client needs, and create a scope of services around those needs.
• Ensure timely delivery and accuracy of all client work.
• Ensure consistent compliance and professional standards in all work processes, including transparency and peer review for team projects.
• Cultivate new business through professional networks, events, and conferences.
• Participate in sales activity and assist other consultants and sales professionals in developing opportunities and corresponding strategy.

Requirements

• 4+ years of experience with a demonstrated track record of providing investment advice and consulting/strategy for retirement plans.
• A strong understanding of the defined-contribution landscape, including fiduciary topics, investments, plan-design trends, administrative practices, employee engagement, retirement-readiness trends, and the broad range of service providers.
• Ability to contribute to the development of new ideas and ways to solve client problems and improve team efficiency at the local and zone level.
• A track record of building intellectual capital for business development and client delivery.
• Strong presentation skills.

Qualifications

• Experience with 401(k) plans, 403(b) plans (non-profit organizations), and 457(b) (government).
• Demonstrated experience in a client-management role, business development, handling day-to-day client inquiries, evaluating issues, objections, operational and plan-design issues.
• Excellent personal, telephone, and communication skills.
• Experience conducting seminars for clients and presenting at conferences, effectively communicating a point of view and thought leadership.

Benefits

• Professional development opportunities, interesting work, and supportive leaders.
• A vibrant and inclusive culture with talented colleagues to create new solutions and impact for colleagues, clients, and communities.
• A range of career opportunities, benefits, and rewards to enhance well-being, including health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs.

Pay

The applicable base salary range for this role is $84,500 to $168,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum-wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Schedule

Hybrid role requiring at least three days per week in the office. Office-based teams will identify at least one “anchor day” per week on which the full team will be together in person.