Senior Deal Desk Specialist

Accountabilities

• Manage, prioritize, and track assigned sales opportunities across current and future quarters to ensure timely execution and effective deal strategy support.
• Partner with Sales teams to review deal structures, pricing proposals, product configurations, and commercial terms.
• Administer approval workflows and ensure sales transactions comply with company policies, procedures, regulatory requirements, and customer-specific requirements.
• Draft, review, and manage documentation required for software licensing, hosting services, and commercial agreements.
• Provide guidance on revenue recognition, contractual considerations, and transaction-related matters while collaborating with Finance and Legal teams.
• Analyze existing customer agreements and provide insights to support negotiations and business decisions.
• Act as a cross-functional partner with Sales, Finance, Legal, Presales, Product, Technology Alliances, and Partner teams to ensure smooth deal execution.
• Support external customer and vendor discussions related to contracts and business matters when required.
• Maintain strong financial stewardship and ensure transactions align with organizational objectives.
• Contribute to continuous improvement initiatives and special projects within the Deal Desk function.

Requirements

• 5+ years of experience in Sales Operations, Contract Management, Deal Desk, or a similar commercial operations environment.
• Strong expertise in software licensing models, including perpetual licenses, subscriptions, hosting services, and SaaS agreements.
• Knowledge of software revenue recognition principles, including ASC606 and IFRS15 standards.
• Experience managing complex commercial transactions and supporting enterprise sales cycles.
• Familiarity with ERP software solutions or enterprise technology portfolios is preferred.
• Strong proficiency with Microsoft Office tools, especially Excel and Word.
• Excellent analytical and problem-solving skills with the ability to interpret complex business scenarios.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and competing requests.
• Excellent written and verbal communication skills, with confidence interacting with internal stakeholders and external customers.
• Ability to handle confidential information with professionalism, discretion, and sound judgment.
• Strong commercial awareness and ability to understand business needs from strategic and operational perspectives.
• Collaborative mindset with the ability to work independently in a fast-moving environment.
• Bachelor's degree or equivalent qualification in Finance, Accounting, Business, or a related field preferred.

Benefits

• Flexible paid time off, including vacation and sick leave.
• Medical, dental, and vision insurance coverage.
• 401(k) plan with company contribution.
• Flexible spending account options.
• Life insurance and disability benefits.
• Tuition assistance programs.
• Opportunities for community involvement and volunteering.
• Flexible and hybrid work options designed to support different work styles and lifestyles.
• Inclusive workplace culture focused on collaboration, innovation, and professional growth.