Senior Data Center Operations Manager

Google's Hardware Operations team monitors the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians and Leaders, overseeing the installation, configuration, testing, troubleshooting, and maintenance of hardware (such as servers and components) and server software (like Google's Linux cluster). You will lead complex installations, develop project contingency plans, and own outcomes for deployment and ongoing maintenance involving networks, storage, compute, and AI infrastructure.

Minimum Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams responsible for installing, configuring, testing, troubleshooting, or maintaining hardware servers and components.
• Experience in site-level data center operational leadership.
• Experience in site-level operational leadership and localized metrics management (KPIs/SLOs).
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.

Preferred Qualifications

• Experience building and operating large-scale infrastructure in data center environments.
• Experience with Linux/Unix system administration and hardware repair.
• Experience executing strategic initiatives in a global environment.
• Demonstrated passion for operations, people management, and leadership.

Responsibilities

• Oversee the day-to-day management of technicians and managers, providing coaching and development to achieve strategic business goals.
• Drive the implementation of safety culture and Environmental Health & Safety (EHS) initiatives at the site level, ensuring a safe work environment.
• Be accountable for localized metrics, including KPIs, SLAs, and SLOs, while identifying opportunities for process optimization.
• Manage the implementation of technical projects, identifying and resolving problems within global computing and network architectures.
• Oversee local budget allocations and manage third-party contractors and vendors to support site operations.
• Assist in building a robust talent pipeline and support succession planning within the technical team.

Pay

US: $164,000 - $237,000 (USD) + 20% bonus target + equity + benefits.