Jobs · Engineering

Senior Data Center Operations Engineer

Oracle · United States · 3 wk ago
RemoteRemoteEngineering$91k–$187k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Keep all substantive info. We need to parse the job description. Key parts: - Preferred locations: list of cities. This is location info; maybe part of "About the role" or could be a separate section? Not a defined heading; we could include in About the role paragraph. - "This OCI opportunity is for a Data Center Global Support Engineer responsible for support, escalation, and operational improvement across Data Center Operations." That's about the role. - "The ideal candidate is highly motivated, self-driven, and brings a strong mix of technical, operational, and customer support skills." - "This role works closely with global teams across multiple seniority levels to improve the effectiveness of key functions, projects, and data center operations." - "Travel to multiple OCI locations may be required to support data center build, deployment, and operational activities as needed." Then "Responsibilities" heading with sub-sections: Data Center Site Portfolio Management, Performance Monitoring and Analysis, Issue Management, Automation, and Technical Documentation, Data Center Expansion Support, Installation and Maintenance. Under each, bullet points (list items). We need to convert each bullet into
  • inside
      . The headings for sub-sections maybe not needed as separate

      ; we can keep them as plain text or maybe as ? The instruction: use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So only top-level sections get

      . Subheadings inside Responsibilities can be plain text or maybe but not required. We'll keep them as plain text before
        . Then after Responsibilities, there is "Core Responsibilities" with sub-sections: Planning and Execution, Collaboration and Partnership, Problem Solving, Continuous Learning, Continuous Improvement, Performance and Development. These are also responsibilities; maybe they belong under Responsibilities as well. The posting already had a Responsibilities section with sub-sections; then later "Core Responsibilities" seems like another grouping. We could combine them under a single Responsibilities section, but we need to preserve all info. Could create subheadings inside Responsibilities for each grouping. We need to decide: The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have one

        Responsibilities

        and inside we can have subheadings maybe as

        or just plain text. Since only

        is mandated for section headings, we can use

        for subheadings or just bold. Safer to use

        (not prohibited). We'll output

        for each subheading. Then after that, there is "Qualifications" heading with a disclaimer paragraph and then "Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 - $187,000 per year. May be eligible for bonus and equity." That's Pay info. Then description of salary ranges, benefits etc. Then "Government security clearance is a plus to support cleared programs." That's a qualification. Thus we need sections: About the role (maybe combine location and role description), Responsibilities, Qualifications, Benefits, Pay. Possibly Skills? Not explicitly listed; but there is mention of skills in ideal candidate. Could be under Qualifications or Skills. We'll treat as Qualifications. Schedule: Not mentioned. So omit Schedule. We need to include Pay section only if posting actually states them. It does: hiring range $91,400 - $187,000 per year, bonus and equity. So we create

        Pay

        with that info. Benefits: The posting lists many benefits: medical, dental, vision insurance, short term disability, long term disability, life insurance, AD&D, supplemental life insurance, health care and dependent care FSAs, pre-tax commuter and parking benefits, 401(k) with match, paid time off details, 11 paid holidays, paid sick leave details, paid parental leave, adoption assistance, employee stock purchase plan, financial planning and group legal, voluntary benefits. So we create

        Benefits

        with a
          list. Qualifications: include the disclaimer paragraph? The disclaimer about immunization/occupational health mandates, drug testing. Also "Government security clearance is a plus". Also maybe the "Career Level - IC4". Also maybe "Preferred locations" could be part of About the role. Also "This OCI opportunity is for a Data Center Global Support Engineer..." etc. We need to preserve all substantive info. So we will include: - About the role: paragraph summarizing role description, location preferences, travel, working with global teams, etc. - Responsibilities:

          Responsibilities

          then subheadings

          for each grouping (Data Center Site Portfolio Management, Performance Monitoring and Analysis, Issue Management, Automation, and Technical Documentation, Data Center Expansion Support, Installation and Maintenance, Core Responsibilities (maybe we rename as Core Responsibilities grouping with its sub-items). Actually the "Core Responsibilities" grouping includes Planning and Execution, Collaboration and Partnership, Problem Solving, Continuous Learning, Continuous Improvement, Performance and Development. We'll treat each as subheading under Responsibilities. Thus we will have many

          sections. We need to convert each bullet point into
        • . Ensure we preserve all bullet text exactly. Let's extract bullet points. From the text: Under "Data Center Site Portfolio Management": - Independently owns operational responsibility for one or more data center sites, ensuring performance, readiness, and alignment with business objectives. Under "Performance Monitoring and Analysis": - Leads performance trend analysis across capacity, temperature, availability, cleanliness, facility health, and other key operational metrics. - Proactively monitors data center health, including power, cooling, security, and environmental conditions, and drives improvements to reduce risk and improve reliability. - Partners across functions and regions to identify, measure, and improve operational processes using industry best practices, including Lean and Six Sigma principles. - Leads continuous improvement initiatives that align site operations with strategic objectives and customer expectations. Under "Issue Management, Automation, and Technical Documentation": - Leads on-site resources through incident resolution and ensures clear, accurate communication throughout execution. - Oversees escalated and complex technical issues, including triage, escalation, resolution tracking, and follow-through. - Implements and improves automation, scheduling, and monitoring tools to reduce operational risk and prevent recurring issues. - Identifies, documents, validates, and communicates issues, processes, and solutions to maintain an accurate and current data center knowledge base. - Develops and maintains technical documentation, including SOPs, playbooks, runbooks, process guides, incident summaries, RCA reports, and operational best practices. - Prepares for and, when needed, executes incident or crisis management protocols in alignment with business continuity plans. - Performs Root Cause Analysis following incidents or crises and updates documentation to capture lessons learned and process improvements. Under "Data Center Expansion Support": - Leads and supports new region builds, site expansions, and large-scale deployment activities both onsite and remotely. - Serves as a primary liaison between project teams, data center engineering, and operations to manage timelines, capacity needs, and execution risks. - Collaborates closely with cross-functional project teams to ensure expansion projects and site builds meet operational, technical, and quality standards. Under "Installation and Maintenance": - Provides oversight for installations, repairs, inventory management, logistics, and related operational tasks. - Directs replacement and upgrade efforts for data center components and infrastructure. - Advises on high-level purchases, upgrades, and implementation plans for data center environments. - Leads planning and execution for rack deployments, installations, and physical network infrastructure upgrades or changes. - Ensures proactive maintenance of data center facilities to support efficiency, stability, airflow, containment, pressure, and power train reliability. Under "Core Responsibilities" sub-sections: "Planning and Execution": - Manages moderately complex projects and initiatives by coordinating tasks, monitoring timelines, tracking deliverables, and ensuring requirements are met. - Delegates, prioritizes, and adjusts work across multiple projects while providing technical oversight and adapting plans as resources or timelines shift. "Collaboration and Partnership": - Collaborates across teams, regions, and functions to align expectations and deliver shared objectives. - Leverages an understanding of business leaders, stakeholders, and customers to ensure solutions meet operational and business needs. - Supports an inclusive environment by actively seeking, listening to, and respecting diverse perspectives. "Problem Solving": - Identifies and resolves moderately complex issues by analyzing operational data, technical inputs, and available information. - Escalates unresolved or critical issues with clear assessments, recommended next steps, and potential solutions. - Reviews, contributes to, and documents problem-solving strategies. "Continuous Learning": - Stays current on industry trends, tools, and best practices while actively pursuing opportunities to expand technical and operational knowledge. - Seeks feedback and training to improve performance and mentors junior team members to support knowledge sharing across teams. "Continuous Improvement": - Develops recommendations and supports implementation of process improvements that increase operational efficiency, reliability, and effectiveness. - Evaluates impact across stakeholders and incorporates feedback to refine approaches, methods, and workflows. "Performance and Development": - Supports the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations. - Government security clearance is a plus to support cleared programs. Note: The last bullet about government security clearance appears under Performance and Development but also earlier in Qualifications disclaimer? Actually it's in the Qualifications section: "Government security clearance is a plus to support cleared programs." It appears both places? In the text: after Qualifications disclaimer, there is "Government security clearance is a plus to support cleared programs." Then later under Core Responsibilities Performance and Development bullet includes same sentence. We'll keep it once maybe under Qualifications. Now Qualifications section: includes: - Disclaimer: "Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements." - "Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $91,400 - $187,000 per year. May be eligible for bonus and equity." (But we will move pay to Pay section.) - "Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity." - "Oracle US offers a comprehensive benefits package which includes the following:" then list benefits (we will move to Benefits). - "The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted." - "Career Level - IC4" - "About Us" paragraph (maybe we can include in About the role or separate About Us? The instruction says use headings for About the role, Responsibilities, etc. About Us could be considered About the role? Probably we can include in About the role paragraph. We need to avoid boilerplate: EEO, equal opportunity, scam warning, etc. At the end there is a lot of EEO statement; we must remove that. Also remove navigation, cookie, legal, etc. Thus final HTML:

          About the role

          Preferred locations for this role include large data center regions such as Chicago, IL; Salt Lake City, UT; Abilene, TX; Dallas, TX; San Antonio, TX; and Phoenix, AZ. This OCI opportunity is for a Data Center Global Support Engineer responsible for support, escalation, and operational

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