Jobs · Customer Service

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly · San Francisco, CA · 4 mo ago
RemoteRemoteCustomer ServiceFull-time

About the role

Joining Fastly means joining a team that is dedicated to building a better internet. We provide a modern network that gives you a competitive edge with built-in security, enabling you to deliver content quickly and confidently.

Architecture

The platform behind better, faster, and more secure digital experiences. See how the best of the web succeed.

What others say

Industry analysts praise Fastly for its innovative solutions.

News and Updates

Stay updated with recent updates and announcements from Fastly.

Our Team

Connect with Fastly at an event and join the team that's building a better internet.

Features

  • Deliver fast, personalized experiences globally
  • Deliver seamless live streaming experiences
  • Deliver exceptional on-demand video experiences
  • Optimize multi-CDN deployments
  • Dynamically package on-demand video content in real time
  • Rapid image processing at the edge
  • Granular control over routing decisions
  • Reduce the complexity of TLS management
  • Connect directly to Fastly
  • Easily manage IP addresses
  • Modern protocols
  • Instant, accurate domain name discovery
  • Get direct access to large files at the edge with zero egress fees
  • Modern web app and API security, anywhere
  • Protect against various types of attacks

Developer Tools

Program the same services we use to build Fastly products, including:

  • The fastest key-value store
  • Real-time messaging at global scale
  • Serverless platform built on open standards
  • Semantic caching for AI workloads
  • Full programmatic access to caching
  • AI-powered control for Fastly services

Customer Success

We have a proven track record of success in helping our clients achieve their business goals. Expert help includes:

  • Migrating or optimizing your delivery service
  • Livestreaming experiences that scale with your audiences
  • Support from start to finish
  • Maximized control and flexibility
  • Web application protection
  • Supporting your growth and development

Trust and Security

Learn more about Fastly's Customer Trust initiatives, including:

  • Protecting user data
  • Reducing carbon footprint
  • Ensuring privacy and security

Partnership

Explore our powerful partner ecosystem to extend your offerings and help deliver fast, safe, and engaging digital experiences. Learn about the benefits of combining Fastly with your cloud services.

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