Jobs · Customer Service

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly · Las Vegas, NV · 4 mo ago
RemoteRemoteCustomer ServiceFull-time

Achieve your business goals

We have a proven track record of success in helping our clients achieve their business goals.

Our platform

The fastest key value store you can get, but as easy to use as your familiar database tools.

Real-time messaging, at global scale, with complete personalization and easy setup.

Program the same services we use to build Fastly products.

The most powerful serverless platform, built on open standards and integrated with Fastly's full suite of products.

Accelerate your AI workloads and improve efficiency with semantic caching.

Get full programmatic access to the same legendary caching that powers our CDN.

AI-powered control for your Fastly services.

Support

We are challenging the status quo for all of our customers' digital experiences.

Expert help to migrate or optimize your delivery service.

Live streaming experiences that scale with your audiences.

World class support from start to finish.

Maximized control and flexibility.

Expertly managed web application protection.

Fastly Support helping you grow better, together.

What we do

Deliver fast, personalized experiences globally.

Deliver seamless live streaming experiences.

Deliver exceptional on-demand video experiences.

Optimize multi-CDN deployments.

Dynamically package on-demand video content in real time.

Rapid image processing at the edge.

Granular control over routing decisions.

Reduce the complexity of TLS management.

Connect directly to Fastly.

Easily manage IP addresses.

Modern protocols.

Instant, accurate domain name discovery.

Get direct access to large files at the edge with zero egress fees.

Modern web app and API security, anywhere.

Detect and mitigate bot attacks.

Automated mitigation of disruptive and distributed attacks.

Secure your API endpoints.

Defend against client-side attacks.

Stop AI bots from scraping website content.

Take your apps to the edge – our instant platform helps you build amazing experiences for your users.

Our network

The platform behind better, faster and more secure digital experiences.

The fastest key value store you can get, but as easy to use as your familiar database tools.

Program the same services we use to build Fastly products.

The most powerful serverless platform, built on open standards and integrated with Fastly's full suite of products.

Accelerate your AI workloads and improve efficiency with semantic caching.

Get full programmatic access to the same legendary caching that powers our CDN.

AI-powered control for your Fastly services.

Stream and analyze logs in real-time.

Explore live and historical traffic data.

Assess domain level insights.

View complete origin to edge insights.

Create notifications for service-related metrics.

Interact with actionable insights.

Our team

The team behind better online experiences.

A new architecture for the modern internet.

Connect with Fastly at an event.

Join the team that's building a better internet.

Our modern network gives you a competitive edge with built-in security, so you can deliver content quickly and confidently.

Deliver fast, personalized experiences globally.

Deliver seamless live streaming experiences.

Deliver exceptional on-demand video experiences.

Optimize multi-CDN deployments.

Dynamically package on-demand video content in real time.

Rapid image processing at the edge.

Granular control over routing decisions.

Reduce the complexity of TLS management.

Connect directly to Fastly.

Easily manage IP addresses.

Modern protocols.

Instant, accurate domain name discovery.

Get direct access to large files at the edge with zero egress fees.

Modern web app and API security, anywhere.

Detect and mitigate bot attacks.

Automated mitigation of disruptive and distributed attacks.

Secure your API endpoints.

Defend against client-side attacks.

Stop AI bots from scraping website content.

Take your apps to the edge – our instant platform helps you build amazing experiences for your users.

The fastest key value store you can get, but as easy to use as your familiar database tools.

Real-time messaging, at global scale, with complete personalization and easy setup.

Program the same services we use to build Fastly products.

The most powerful serverless platform, built on open standards and integrated with Fastly's full suite of products.

Accelerate your AI workloads and improve efficiency with semantic caching.

Get full programmatic access to the same legendary caching that powers our CDN.

AI-powered control for your Fastly services.

Stream and analyze logs in real-time.

Explore live and historical traffic data.

Assess domain level insights.

View complete origin to edge insights.

Create notifications for service-related metrics.

Interact with actionable insights.

Our community

Join developers around the world.

Create a free developer account.

Explore our partner ecosystem

Access all your Fastly partner resources

Enhance your offerings & capabilities with Fastly products

Explore our resources to learn how you can get the most out of Fastly's powerful edge cloud platform.

Contact us

Get in touch today.

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