Jobs · Customer Service

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly · Salt Lake City, UT · 4 mo ago
RemoteRemoteCustomer ServiceFull-time

About the role

Joining Fastly means being part of a team dedicated to building fast, secure, and highly personalized apps. We offer a competitive edge with built-in security and dynamic content delivery.

Architecture

The platform is designed to give you a competitive edge with features like built-in security, rapid image processing, and granular control over routing decisions. Connect directly to Fastly for easy IP management and access to large files without egress fees.

Services

  • Fast, personalized experiences globally
  • Seamless live streaming experiences
  • Exceptional on-demand video experiences
  • Optimize multi-CDN deployments
  • Dynamically package on-demand video content in real time
  • Rapid image processing at the edge
  • Grain control over routing decisions
  • Reduce the complexity of TLS management

Security

Our platform includes modern web app and API security, automated mitigation of disruptive and distributed attacks, and secure your API endpoints. Defend against client-side attacks and stop AI bots from scraping website content.

Development Tools

  • Program the same services we use to build Fastly products
  • The most powerful serverless platform, built on open standards and integrated with Fastly's full suite of products
  • Accelerate your AI workloads and improve efficiency with semantic caching
  • Get full programmatic access to the same legendary caching that powers our CDN
  • AI-Powered Control

    AI-powered control for your Fastly services including stream and analyze logs in real-time, explore live and historical traffic data, assess domain level insights, view complete origin to edge insights, create notifications for service-related metrics, and interact with actionable insights.

    Customer Success

    • Expert help to migrate or optimize your delivery service
    • Livestreaming experiences that scale with your audiences
    • World-class support from start to finish
    • Maximized control and flexibility
    • Expertly managed web application protection
    • Fastly Support helping you grow better, together

    Trust and Compliance

    We have a proven track record of success in helping our clients achieve their business goals. Learn more about our Customer Trust initiatives, how to protect your user's data, and see your electricity use and GHG emissions for the Fastly platform.

    Partnership

    • Join developers around the world
    • Create a free developer account
    • Explore our partner ecosystem
    • Access all your Fastly partner resources
    • Enhance your offerings & capabilities with Fastly products
    • Explore our resources to learn how you can get the most out of Fastly's powerful edge cloud platform

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