Jobs · Customer Service

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly · San Jose, CA · 4 mo ago
RemoteRemoteCustomer ServiceFull-time

About the role

How Fastly helps developers build fast, secure, and highly personalized apps.

The team behind better online experiences

A new architecture for the modern internet See what industry analysts say about Fastly Recent updates and announcements The platform behind better, faster and more secure digital experiences See how the best of the web succeed Connect with Fastly at an event Join the team that's building a better internet Our modern network gives you a competitive edge with built-in security, so you can deliver content quickly and confidently.

Deliver fast, personalized experiences globally

Deliver fast, personalized experiences globally Deliver seamless live streaming experiences Deliver exceptional on-demand video experiences Optimize multi-CDN deployments Dynamically package on-demand video content in real time Rapid image processing at the edge Granular control over routing decisions Reduce the complexity of TLS management Connect directly to Fastly Easily manage IP addresses Modern protocols Instant, accurate domain name discovery Get direct access to large files at the edge with zero egress fees Modern web app and API security, anywhere Detect and mitigate bot attacks Automated mitigation of disruptive and distributed attacks Secure your API endpoints Defend against client-side attacks Stop AI bots from scraping website content

Take your apps to the edge

Take your apps to the edge â our instant platform helps you build amazing experiences for your users

The fastest key value store you can get, but as easy to use as your familiar database tools

The fastest key value store you can get, but as easy to use as your familiar database tools

Program the same services we use to build Fastly products

Program the same services we use to build Fastly products

The most powerful serverless platform, built on open standards and integrated with Fastlyâs full suite of products

The most powerful serverless platform, built on open standards and integrated with Fastlyâs full suite of products Accelerate your AI workloads and improve efficiency with semantic caching Get full programmatic access to the same legendary caching that powers our CDN.

AI-powered control for your Fastly services

AI-powered control for your Fastly services. Stream and analyze logs in real-time Explore live and historical traffic data Assess domain level insights View complete origin to edge insights Create notifications for service-related metrics Interact with actionable insights

We have a proven track record of success in helping our clients achieve their business goals.

Expert help to migrate or optimize your delivery service Live streaming experiences that scale with your audiences World class support from start to finish Maximized control and flexibility Expertly managed web application protection Fastly Support helping you grow better, together

We are challenging the status quo for all of our customers' digital experiences.

Deliver stellar live and on-demand streaming High performance for emerging media brands Real-time journalism with improved reader experiences Fast, personalized experiences at scale Integrated security to protect customer data Instantly scale your performance as you grow Online tailored experiences for your guests and visitors Deliver secure learning experiences at scale Fuel your playersâ next win with ultra-fast, secure game downloads Deliver fast, secure, uninterrupted, and engaging gameplays at the edge Achieve lower, more predictable cloud spend Reduce complexity and unify cloud resources

Learn more about Fastlyâs Customer Trust initiatives

Learn how to protect your user's data See your electricity use and GHG emissions for the Fastly platform Only Fastly gives you superpowers that make every part of your app instant â from data to compute to AI.

Create something amazing today

Creating a more trustworthy internet Dev tools built for teams - with an edge Join developers around the world Create a free developer account Join our powerful partner ecosystem to extend your offerings and to help deliver fast, safe, and engaging digital experiences. Help deliver safe, fast and engaging experiences Learn about the benefits of combining Fastly with your cloud services Enhance your offerings & capabilities with Fastly products Explore our partner ecosystem Access all your Fastly partner resources Enhance your business by reselling or referring Fastly products Let us help connect you with the right partner for your needs Explore our resources to learn how you can get the most out of Fastlyâs powerful edge cloud platform. Get the most out of Fastly Explore data sheets, reports, and more Hands on learning with Fastly products Learn about Internet technology Our latest thoughts and ideas Stronger security through research Explore expert and industry insights

How can we help?

Get in touch today

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