Jobs · Customer Service

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly · San Diego, CA · 4 mo ago
RemoteRemoteCustomer ServiceFull-time

About the role

Joining Fastly means joining a team that is dedicated to building a better internet. We provide a modern network that gives you a competitive edge with built-in security, enabling you to deliver content quickly and confidently.

Architecture

The platform behind better, faster and more secure digital experiences. See how the best of the web succeed.

What others say

Industry analysts have praised Fastly for its innovative solutions and impact on the modern internet.

Recent Updates

Stay informed with recent updates and announcements from Fastly.

Why Fastly?

Discover why Fastly is the choice for developers looking to build fast, secure, and highly personalized apps.

What We Offer

  • Deliver fast, personalized experiences globally
  • Deliver seamless live streaming experiences
  • Deliver exceptional on-demand video experiences
  • Optimize multi-CDN deployments
  • Dynamically package on-demand video content in real time
  • Rapid image processing at the edge
  • Granular control over routing decisions
  • Reduce the complexity of TLS management
  • Connect directly to Fastly
  • Easily manage IP addresses
  • Modern protocols
  • Instant, accurate domain name discovery
  • Get direct access to large files at the edge with zero egress fees
  • Modern web app and API security, anywhere
  • Detect and mitigate bot attacks
  • Automated mitigation of disruptive and distributed attacks
  • Secure your API endpoints
  • Defend against client-side attacks
  • Stop AI bots from scraping website content

Security

We offer modern web app and API security, anywhere, including:

  • Detect and mitigate bot attacks
  • Automated mitigation of disruptive and distributed attacks
  • Secure your API endpoints
  • Defend against client-side attacks
  • Stop AI bots from scraping website content

Features

Our platform includes:

  • AI-powered control for your Fastly services
  • Stream and analyze logs in real-time
  • Explore live and historical traffic data
  • Create notifications for service-related metrics
  • Interact with actionable insights

Customer Success

We have a proven track record of success in helping our clients achieve their business goals. Expert help to migrate or optimize your delivery service, live streaming experiences that scale with your audiences, world-class support from start to finish, maximized control and flexibility, and expertly managed web application protection.

Support

Fastly Support helps you grow better, together. Learn more about our Customer Trust initiatives, how to protect your user's data, and see your electricity use and GHG emissions for the Fastly platform.

Community

Join developers around the world and create a free developer account. Explore our powerful partner ecosystem to extend your offerings and to help deliver fast, safe, and engaging digital experiences.

Resources

Explore our resources to learn how you can get the most out of Fastly's powerful edge cloud platform. Get the most out of Fastly with data sheets, reports, and more. Hands-on learning with Fastly products, learn about Internet technology, and explore expert and industry insights.

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