Senior Customer Program Manager – CSP Accounts

Job Responsibilities

• Understand and manage project scope to deliver within the time / cost restraints
• Ensure E2E process will be executed as designed
• Identify and communicate gaps
• Ownership and management of project deliverables
• Lead the ODT team to understand the project charter and to complete project objectives
• Develop and execute project schedule
• Manage the Decision Checkpoint Process for the project
• Monitor execution, Drive functional commitments to deliver, and Provide timely / accurate project status updates
• Own project risk management planning and change control
• Escalate issues to management level as required
• Performs regular Lessons Learned with the team to ensure project and process improvements are captured
• Interface with customer as a Project Owner

Basic Requirements

• Background in Compute, Storage or GPU product line is required
• 8+ years of working experience

Preferred Requirements

• Work experience in OEM/ODM/System Integration companies in Data Center industry is preferred
• Senior level of project management skills; PMI preferred
• Strong customer focus and business sense on financial PL analysis
• MBA degree is a plus
• Fluent English oral, written and communication skills
• Ability to thrive in a fast-paced, dynamic multi-culture environment with global function team across different time zones
• Strong cross-functional collaboration across diverse stakeholders to ensure responsiveness to deliverables and deadlines, alignment with project imperatives, and drive action
• Ability to lead effectively through complexity and ambiguity, with strong critical thinking, analysis skills and problem-solving skills
• Proven track record in project management of complex projects
• Ability to maintain composure and perseverance in a deadline-driven environment
• Familiar with MS Excel, PowerPoint and Project schedule tools
• Strong customer communication skillset and maintain trusted relationship