Senior Customer Partner – Transformation & Growth (Industry Vertical & Strategic Accounts)
About the role
We are seeking a senior Customer Partner – Transformation & Growth to operate at the VP level, with the capacity to both shape and lead a strategic market vertical—such as Consumer Packaged Goods, Automotive, or Life Sciences—and run a large multinational account. This leader will own the senior customer relationship, translate industry priorities into growth opportunities, and orchestrate Siemens’ full ecosystem across businesses, functions, and partners to accelerate value capture and improve transformation outcomes for our customers.
Responsibilities
- Lead growth strategy for a priority market vertical and a major multinational account, translating sector trends, customer priorities, and Siemens capabilities into a scalable go-to-market agenda.
- Own the executive customer relationship across the account, serving as the trusted advisor to senior stakeholders and ensuring alignment around business outcomes, transformation priorities, and long-term value creation.
- Shape integrated transformation opportunities that leverage the breadth of Siemens, including Digital Industries, Smart Infrastructure, Advanta, and the Siemens Xcelerator ecosystem.
- Orchestrate complex internal and external ecosystems across business units, delivery teams, and strategic partners to accelerate execution, value realization, and customer impact.
- Elevate customer conversations to the enterprise level, helping clients navigate complexity, prioritize transformation initiatives, and unlock measurable business value.
- Drive rigorous account planning, opportunity development, forecasting, and pipeline management to deliver profitable growth and quantifiable customer outcomes.
- Lead complex pursuits and strategic dealmaking across geographies, functions, and stakeholders, from early shaping through negotiation and closure.
- Partner with solution, delivery, and specialty teams to develop compelling executive narratives, differentiated proposals, and transformation roadmaps for senior customer decision-makers.
- Represent Siemens externally as an industry leader, bringing market insight, customer perspective, and strategic relevance to vertical growth efforts and account strategy.
- Serve as the senior Siemens executive sponsor for key accounts, ensuring coordinated engagement across local, regional, and global structures.
- Mobilize partner capabilities where needed to support repeatable solutions, faster scaling, and improved customer transformation experiences.
- Maintain executive discipline across qualification, account strategy, pricing, risk management, and negotiation to convert complex opportunities into long-term customer value and business growth.
Qualifications
- 10+ years of experience in strategic account management, business development, enterprise sales, or transformation leadership, with a strong track record of leading complex, high-value customer relationships.
- Demonstrated ability to lead a market vertical or industry segment and translate market insight into commercial growth and customer relevance.
- Experience managing large multinational accounts with executive-level stakeholder engagement across regions, functions, and business units.
- Proven success orchestrating complex ecosystems across internal teams, partners, and delivery organizations to achieve business outcomes.
- Strong background in digital transformation, enterprise solution selling, and value-based customer engagement.
- Willingness and ability to travel up to 50-70%.
Preferred Qualifications
- Bachelor’s or advanced degree in Engineering, Business, Information Systems, or a related technical field.
- Executive presence with outstanding communication, influence, and relationship-building skills.
- Experience in one or more priority sectors such as Consumer Packaged Goods, Automotive, or Life Sciences.
- Deep understanding of how to navigate matrixed organizations and align stakeholders around transformation priorities.
- Familiarity with Siemens portfolios and the ability to connect capabilities across Digital Industries, Smart Infrastructure, Advanta, and partner ecosystems.
- Proven ability to develop and execute complex pursuit strategies in multinational environments.
- Strong commercial acumen, including opportunity shaping, business case development, and negotiation.
- Experience working with global product, sales, and delivery teams across multiple geographies and time zones.
- Entrepreneurial, data-driven, and highly outcome-oriented, with the ability to operate effectively in a fast-paced environment.
- Passion for improving customer transformation experiences and accelerating measurable value capture.
Benefits
We offer a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.
Pay
The pay range for this position is $129,520 - $222,034 annually with a target incentive of 35% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity
We are an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.