Senior Customer Engagement and Cultivation Specialist

At Blood Cancer United, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our bold goal a reality: to enable patients with blood cancer to gain more than one million years of life by 2040. Join us and give new meaning to the word, "job."

About the role

As part of a mission-centric, locally delivered and nationally powered organization, this role is responsible for directly driving revenue by building virtual relationships with fundraising volunteers for peer-to-peer fundraising products to exceed revenue goals for Blood Cancer United's mission.

Responsibilities

• Recruit participants through call-based outreach for Light The Night, Big Climb, and Team In Training
• Support fundraising efforts for mass participation campaigns (such as Light The Night) by conducting targeted live call outreach to drive towards a set revenue goal
• Support revenue-based initiatives for national call campaigns through live calls/outreach
• Manage multiple markets for Of The Year
• Responsible for assigned peer-to-peer fundraising teams to achieve overall revenue goals
• Work in conjunction with market-based Campaign Manager or Director to ensure alignment with market goals and transparency
• Provide impact by having a direct revenue impact of $1,000,000+ between Of The Year Team Member management and recruitment support for other campaigns
• Follow-up, track, and record engagement of constituents
• Implement revenue strategies according to respective playbook
• Collaborate with local Campaign Development team
• Support additional mass communication-based efforts including live calls, text blasts, and more based on needs of campaigns
• Perform other related duties as assigned

Requirements

• Bachelor's Degree
• 1+ year of related peer-to-peer fundraising experience
• Knowledge of MS Office Suite
• Must be able to work Mon - Thurs 1pm-9pm PST, and have weekend availability

Work Environment

• Some weekend & evening work required
• Minimal travel as required for national or department meetings
• Physical demands are minimal and typical of similar jobs in comparable organizations

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Flexible spending accounts
• 403b retirement plan with generous paid time off
• Federal paid holidays
• Wellness program
• Employee assistance program

Pay

The base pay range for this hourly paid, non-exempt position is $28/hr ($50K/yr) to $30/hr ($54K/yr). The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members.