Senior CRM Account Executive - Enterprise Technology

About the role

The Sr Account Executive will oversee market success of ServiceNow's CRM products, built on our market leading Service Management platform. These products create a single source of truth that allows enterprise processes to execute with uniform information.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

• Current location in the Bay Area, California strongly preferred. California required.
• 7+ years success in selling transferable [CSM/FSM/CRM] platform software
• 5+ years experience as a quota carrying AE, Sales Specialist or equivalent
• 3+ years success in full cycle ownership within Enterprise segment (5K+EE)
• Understanding of business sales processes
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Additional Information

To be considered for this role, you must meet the following qualifications:

• Base pay range: $139,400 - $205,000 plus equity (when applicable)
• Variable/incentive compensation and benefits
• Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Equal Opportunity Employer