Senior Crew Lead

About the Role

As a Senior Crew Lead, you will lead and oversee technicians performing aircraft maintenance, ensuring all work is completed with quality, safety, and efficiency. This role requires strong leadership and hands-on guidance to support the growth and performance of Lead Technicians and Technicians.

Responsibilities

• Walk through hangar prior to shift start and end, taking notes on racks, tables, fire bottles, and general cleanliness; assign technicians to fix findings.
• Review previous shift shop turnover log.
• Review work orders hourly to ensure tasks stay on track with ERTS data following the inspection flow outline.
• Assign technicians to tasks needed to maintain workflow.
• Review work orders and order parts required for tasks.
• Move tasks into proper locations (e.g., Interiors, Findings) within the work order.
• Coordinate with interiors team to distinguish their tasks from maintenance items and update work orders accordingly.
• Coordinate with parts room to track parts scheduled to arrive daily for inspection flow.
• Monitor technicians for safety compliance and provide coaching for growth and improvement.
• Direct the work of Leads and technicians on shift.
• Inspect the overall aircraft for any issues not caught during inspection.
• Review CAMP cards and open/close sheets for accuracy.
• Review all parts requests before submitting to corridor.
• Provide periodic updates to the Maintenance Manager during the shift.
• Ensure maintenance technicians' timecards are correct and submitted to payroll on time.
• Make recommendations for hiring, firing, and promotions for Leads and Technicians.
• Complete shift turnover log for inspections and hand over to the next shift.
• Maintain a minimum of 50% billable time during shift.

Supervisory Responsibilities

• Provide leadership and direction to assigned maintenance personnel, ensuring work aligns with FAA regulations and company standards.
• Support the Maintenance Manager in handling time and attendance, PTO, and performance concerns for technicians.
• Assist in managing shift scheduling and coverage.
• Serve as a mentor to Technicians and Leads, offering technical guidance and development.
• Collaborate with Maintenance leadership to implement improvements and uphold safety standards.
• Promote a culture of accountability, professionalism, and safety.

Work Environment

• Frequent exposure to fumes, mechanical parts, vibration, and noise inside and outside the hangar.
• Exposure to extreme weather conditions and aircraft engine noise.

Physical Demands

• Ability to stand, lie, and kneel in tight spaces.
• Perform work on scaffolding and ladders.
• Regularly lift and pull up to 75 lbs.
• Manual dexterity for tool use and repair work.
• Visual acuity to inspect and identify defects.
• Hearing ability to assess mechanical sound conditions.

Dress Code and Uniform

• Well-groomed appearance.
• Adherence to department dress code.

Travel

Some travel may be required (less than 10%).

Requirements

• High school diploma or equivalent.
• Must be 18 years or older.
• Proficient in reading, writing, speaking, and understanding English.
• Federal Aviation Administration (FAA) Airframe and Powerplant License.
• 5+ years of experience in an aircraft maintenance environment performing hands-on aircraft maintenance.
• Minimum of 2 years Maintenance Lead experience with proven leadership.
• Extensive knowledge of aircraft mechanical systems and interactions.
• Thorough knowledge of current FAA regulations, IPM, and ATA codes.
• Must be authorized to work lawfully in the United States and provide two forms of Federal Identification.
• Must successfully complete a comprehensive background check, including verification of previous employment, education, criminal history, and other relevant information.
• This position is classified as Safety-Sensitive under FAA regulations and is subject to pre-employment and random drug and alcohol testing.

Preferred Qualifications

• 7+ years of hands-on aircraft maintenance experience.
• Experience with Corridor software.
• Experience with corporate/business jets.

Skills

• Strong knowledge of aircraft parts, systems, tools, and testing methods.
• High attention to detail and mechanical aptitude.
• Ability to read and interpret aircraft manuals.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel).
• Leadership and time management skills.
• Adaptability and performance under pressure.
• Commitment to continuous improvement and collaboration.
• Strong reasoning, memorization, and problem-solving skills.
• Willingness to work varied shifts, including weekends and holidays.
• Familiarity with Title 14 of the Code of Federal Regulations.
• Scissor Lift Certified (Preferred).
• Forklift Certified (Preferred).