Senior Creative Operations Associate

About the role

The Creative Operations Manager will play a crucial role in setting The Farmer's Dog creative group up for success and ensuring our brand is seamlessly brought to life across all channels and touchpoints.

Responsibilities

• Serve as the dedicated project manager for retail and e-commerce launches, partnering closely with Retail and E-commerce leads to gather requirements, define scope and build our comprehensive timelines and project plans for the Brand and Marketing teams.
• Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps, ensuring the Brand, Marketing and Studio teams always know what’s needed, when it’s needed and why it matters.
• Own cross-functional alignment between the Retail and E-commerce, Marketing and Brand teams; proactively surfacing dependencies, flagging risks and driving decisions to keep launches on track.
• Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives; capturing key decisions, organizing follow-ups and distributing clear recaps so all team members have the information they need.
• Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that the objectives, milestones and completion dates are clearly communicated and up to date.
• Serve as the main point of contact between project stakeholders and the Brand and Studio teams; fielding, vetting and routing cross-functional requests to keep work moving.
• Serve as the main point of contact for external agency partners and vendors working on retail and e-commerce and projects.
• Optimize and maintain Brand’s project management workflows, adapting them to meet the changing demands of our projects, across brand tools (Asana, Notion, etc), with a focus on supporting retail and e-commerce and workstreams.
• Partner with the Studio team Producer and Creative Operations Manager to ensure all assets related to retail and e-commerce and launches are properly organized and archived in the digital asset database.

Requirements

• 2+ years in creative operations and/or project management in a creative agency, in-house creative team or marketing function.
• Comfortable adapting as project parameters expand and/or change.
• Familiarity with project management tools such as Asana and Notion.
• Experience with Google Suite and Google Calendar.
• Experience with DAM systems and other project management tools.
• Ability to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.
• Skilled communicator and ability to absorb and distill complexity into simple terms to drive decision making.
• Detail-oriented and proactive, thrive as a self-starter and excel in managing multiple projects simultaneously.
• Excellent problem-solving skills and ability to prioritize tasks effectively.
• Ability to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.

Qualifications

• Love for dogs.

Skills

• Project Management
• Communication
• Problem Solving

Benefits

Office Guidelines: We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4 - 5 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.

Our Belonging Philosophy: At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives — leading to stronger decisions and deeper relationships. We anchor this belief in a simple phrase: “Everyone’s welcome at the dog park.” No matter your background, identity, or role, there’s space for you here. There’s no one way to show up at the dog park— just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it’s about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow. We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we’re listening and learning from our Team.

A Few Of Our Best Benefits: Dog-friendly office in SoHo, Market-competitive compensation and equity packages, Comprehensive Healthcare, Dental, and Vision, Company supported mental health benefits, 12 week paid parental leave, Competitive 401k plan with company match, Flexible PTO, Discounted fresh food for your pup, Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug, Equal Employment Opportunity Statement, The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Pay

USD annual

Schedule

Not specified