Senior Creative Operations Associate

About the role

The Creative Operations Manager will play a crucial role in setting The Farmer's Dog creative group up for success and ensuring our brand is seamlessly brought to life across all channels and touchpoints.

Responsibilities

• Serve as the dedicated project manager for retail and e-commerce launches, partnering closely with Retail and E-commerce leads to gather requirements, define scope and build our comprehensive timelines and project plans for the Brand and Marketing teams.
• Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps, ensuring the Brand, Marketing and Studio teams always know what’s needed, when it’s needed and why it matters.
• Own cross-functional alignment between the Retail and E-commerce, Marketing and Brand teams; proactively surfacing dependencies, flagging risks and driving decisions to keep launches on track.
• Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives; capturing key decisions, organizing follow-ups and distributing clear recaps so all team members have the information they need.
• Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that the objectives, milestones and completion dates are clearly communicated and up to date.
• Serve as the main point of contact between project stakeholders and the Brand and Studio teams; fielding, vetting and routing cross-functional requests to keep work moving.
• Serve as the main point of contact for external agency partners and vendors working on retail and e-commerce and projects.
• Optimize and maintain Brand’s project management workflows, adapting them to meet the changing demands of our projects, across brand tools (Asana, Notion, etc), with a focus on supporting retail and e-commerce and workstreams.
• Partner with the Studio team Producer and Creative Operations Manager to ensure all assets related to retail and e-commerce and launches are properly organized and archived in the digital asset database.

Requirements

• 2+ years in creative operations and/or project management in a creative agency, in-house creative team or marketing function.
• Comfortable adapting as project parameters expand and/or change.
• Familiarity with project management tools such as Asana and Notion.
• Experience with Google Suite and Google Calendar.
• Experience with DAM systems and other project management tools.
• Strong communication skills and ability to absorb and distill complexity into simple terms to drive decision-making.
• Detail-oriented and proactive, with the ability to manage multiple projects simultaneously.
• Excellent problem-solving skills and the ability to prioritize tasks effectively.
• Ability to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.

Qualifications

• Love for dogs.

Skills

• Project Management
• Communication
• Team Collaboration

Benefits

Office Guidelines: We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4 - 5 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have.

Pay

USD annual. The compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Schedule

Full-time, 40 hours per week.