Senior Coordinator, Account Operations

Job Overview

LIVE·TEAM is seeking a creative, organized, and experienced Senior Coordinator, Account Operations to support the delivery of best-in-class experiences for a regional grocery store client. This role involves managing client assets and premiums, coordinating event logistics, and assisting with event planning and production.

What You’ll Do

• Work with the brand team to support client activations from concept development through onsite execution
• Participate in client and internal meetings to understand each project’s objectives, scope, deliverables, and support technical, operational, creative, and logistical requirements
• Auxiliary with the Creative team on all incoming event delivery and vendor installation needs
• Create lists, schedules, and layouts for internal needs for projects
• Prepare activation materials and partner with the Logistics and Operations teams to prep for transportation
• Support Project Managers and the internal Creative team with event renderings and fabrication and signage needs, including providing measurements and build specifications, and other necessary information
• Ensure Flex orders are created and partner with the internal Technical team to provide audio, video, lighting, and other technical needs for each event
• Manage asset inventory by tracking assets and reporting repair needs, shortages, damage, and other issues
• Maintain and organize client storage areas, including warehouse bays and storage trailers, while ensuring inventory records remain accurate
• Absorb responsibility for the shipping and receiving of client premiums, event materials, and other items as needed
• Travel as needed to collect items from the client’s corporate headquarters
• Support the loading and unloading of assigned event vehicles
• On-site Event Management: Provide on-site management support for assigned events, direct and delegate responsibilities to on-site staff to support the successful execution of event activations, assist with the setup and teardown of event activations, help oversee event staff during loading and unloading to ensure safe loading procedures, and perform other duties as assigned

What We’re Looking For

• Bachelor’s Degree or equivalent experience required
• 2+ years of event production or event management required
• General knowledge of AVL production equipment, with the ability to understand and communicate basic technical production with internal team and clients
• Self-motivated and proactive, with the ability to take initiative and quickly adapt in a fast-paced environment while maintaining a positive, solutions-oriented attitude
• Strong communication, critical and creative thinking, and relationship management skills
• Adequate organizational skills and a strong understanding of project management principles including project planning, monitoring, and execution
• Advanced knowledge of Microsoft Office Suite
• Ability to lift up to 50 lbs and occasionally lift and/or move objects that weigh more than 100 pounds with assistance
• Experience with Flex is a plus