Senior Operations Coordinator

Essential Functions

• Manages program services, improves existing services and provides input on components needed to meet the need of the individual served within the residence.
• Provides oversight with protecting consumers and plan/provide complete 24 hour coverage of the residences.
• Ensures the safety and well-being of all consumers residing in the residence.
• Ensures that program billing documentation follow state mandates and agency protocols.
• Acts as an advocate for residence as appropriate; encourages and supports self-advocacy.
• Managing all services in compliance with agency standards.
• Ensures that important, significant information is relayed to the school and or dayhab.
• Information can include but is not limited to, medication changes; hospitalization/ER visits, behavior changes and family issues.
• Provides oversight to how meetings are conducted with parents, correspondents and advocates are informed of their family members condition and progress.
• This includes immediate notification of injuries, illness or other significant events impacting on the family members quality of life.
• Directs the activities of the Interdisciplinary Treatment Team (IDT) to ensure that each individual has a service plan that is designed to address all of his or her needs and desires and enables them to achieve their potential.
• Works collaboratively with the clinical/medical team to ensure that all appointments, referrals and follow-up appointments are followed through as prescribed.
• Work in conjunction with Residence Managers to ensures that the individuals are offered appropriate referral for any recommended services which cannot be provided by the clinical team.
• Provides supervision and oversight with ensuring the safety & well-being of all consumers residing in the residence.
• Works as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
• Plans & provides complete 24-hour coverage of the residence.
• Collaborates with Human Resources on recruitment functions and assists with site visits and interviews.
• After the onboarding processes, trains, supervises and evaluates all staff employed in the residence, this is inclusive of all direct support professionals, clinical, and support staff.
• Mentors and coaches employees to ensure that each staff member is able to perform his or her job functions.
• Makes certain that the physical plant of the facility is clean, well maintained and free of hazardous conditions.
• Provides oversight with maintaining accounts for each individuals personal allowance, bankbooks, deposits, withdrawals and fiscal records.
• Ensures the adequate supply of food, household supplies, medication and medical supplies, and any other items necessary for the appropriate care of individual in residence.
• May be assigned other tasks and duties

Qualifications

• Education: BSW or related degree with strong experience with similar populations required. LMSW, QDIP Certification preferred.
• Experience: A minimum of 3-5 years of clinical/managerial experience with emotionally and developmentally disabled population.
• Specialized Knowledge, Licenses, etc.: A minimum of 3-5 years management experience with emotionally disabled population. Must successfully complete Medication Administration Course within 90 days of employment.
• Excellent management, communication and organizational skills. Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
• Proficiency with basic computer usage and Microsoft Office Suite.
• Experience Working With The CRP Population: Preferred
• Ability and willingness to obtain certification in SCIPR