Senior Continuous Improvement Leader

Key Responsibilities

• Lead end-to-end Lean Six Sigma initiatives across AV operations (fleet readiness, depot operations, servicing, incident response)
• Identify and eliminate process waste, variability, and failure points in driverless fleet operations
• Deploy DMAIC / DFSS methodologies to improve KPIs such as cycle time, utilization, safety events, cost per activity
• Partner with operations teams managing: Autonomous vehicle monitoring and remote operations, Fleet servicing (charging, cleaning, maintenance readiness), Field logistics and yard operations
• Standardize and optimize SOPs for AV deployment and servicing workflow
• Conduct root cause analysis on operational failures and safety-related events
• Collaborate with: Safety, compliance, and regulatory teams, Field operations leadership across multiple markets
• Translate complex operational challenges into scalable, repeatable solutions

Scaling & Standardization

• Develop playbooks for multi-city AV depot operations and deployment scaling
• Drive consistency across markets while allowing for local operational nuances
• Lead training and certification efforts for frontline teams on new processes

Required

• Six Sigma Black Belt certification (ASQ or equivalent)
• 5+ years in operations, process improvement, or industrial engineering
• Experience in field operations, logistics, transportation, or mobility services
• Proven ability to lead cross-functional initiatives with measurable ROI
• Strong analytical skills with experience in data tools (Excel, SQL, BI dashboards)

Paid Time Off and Holidays

Includes paid time off and holidays.

Benefits

• Medical, dental & vision health benefits - Blue Cross Blue Shield+
• 401(K) retirement plans

Physical Requirements

• Occasional standing, walking, and sitting
• Long periods of sitting
• Primarily office-based or hybrid role
• Ability to sit and work at a computer for extended periods
• Occasional overtime may be required during audits, open enrollment, or peak operational periods

Leadership Traits

• Builder mindset – thrives in ambiguity and creates structure
• Operator-first thinking – understands real-world execution challenges
• Data-driven but practical – balances analytics with field realities
• Influencer – drives change without direct authority
• Bias for action – moves quickly while maintaining rigor