Senior Continuous Improvement Leader

Overview & Responsibilities

Serve as a senior subject-matter expert and change agent, leading complex, cross-site programs and advising leaders on process excellence strategy for manufacturing and/or service operations. This individual will accelerate transformation, develop standards, and build CI capability across teams.

This position is to coordinate and lead a wide range of activities that are designed to improve on-time delivery, productivity, quality, cost, safety, and/or environmental performance. The position will assist in the evaluation process, justification of improvements, and with carrying out the implementation plan.

QUALIFICATIONS

• Education: Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or related field (or equivalent experience). Degrees or Advanced Degrees with an emphasis on Lean Manufacturing, Six Sigma, Operational Excellence considered a plus.

• Experience: 8+ years experience leading complex, cross-site transformations and building CI capability.

• Certifications: Lean / Six Sigma Black Belt strongly preferred; Lean Leadership / Lean Master preferred.

• Skills: Expert facilitation and program leadership across diverse cultures and sites; Strong business acumen (P&L drivers, service cost drivers, warranty/returns, customer experience); Ability to design governance, operating mechanisms, and standards that enable sustainment; Proven track record delivering large, measurable improvements and enabling others to deliver results; Strong executive communication; Ability to influence priorities and decisions; Comfortable working in shop floor, repair center, or field service environments as required; Process and leadership-oriented mindset; Meeting facilitation and training skills required.

NATURE OF THE JOB

• Lead complex, multi-site programs and strategic initiatives; serve as principal facilitator for major Kaizen events.

• Design and deploy CI standards, toolkits, and training curricula; develop internal capability.

• Advise leaders on prioritization, governance, and operating mechanisms for excellence.

• Lead change management and communication plans to embed new ways of working.

• Identify and remove systemic barriers; escalate enterprise issues and drive resolution.

JOB RESPONSIBILITIES/COMPETENCIES

• Lead multi-site strategic programs and enterprise initiatives.

• Develop and deploy CI standards, toolkits, and training/certification support.

• Build governance mechanisms and lead change management.

• Partner with leaders to remove systemic barriers and standardize processes.

• Expert CI practitioner; program leadership; executive communication.

• Culture building and coaching; ability to influence policy and strategy.

• Financial acumen and benefits realization discipline.