Senior Content Manager

About the Role

The company stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. The company's solutions are now trusted by over 6,000 public and private organizations worldwide. This role involves taking end-to-end ownership of content projects for the learning engine behind XTM One, OpenCTI, OpenAEV, and OpenGRC. As a Senior Content Manager, you will own the full content lifecycle—from instructional design and SME collaboration through production, quality, and delivery. This role blends production and pedagogy, giving you autonomy to shape what learners experience.

Responsibilities

• Own end-to-end content for assigned projects—from learning design through production, quality review, and LMS delivery
• Design structured learning paths, courses, and certification programs aligned to learner personas and skill levels (beginner to advanced)
• Apply instructional design principles (e.g., ADDIE, Bloom's Taxonomy) to ensure content drives measurable learning outcomes
• Manage SME relationships across projects—coordinating with Product, Engineering, and Customer Success to ensure technical accuracy and relevance
• Maintain production cadence for projects: scripting, media production, review cycles, and publishing
• Own quality within project scope—including pedagogical soundness, tone consistency, and learner feedback integration
• Contribute to ILT (Instructor-Led Training) development in partnership with the Customer Training Consultant: storyboards, delivery scripts, and alignment with on-demand content
• Participate in a standing cross-lane harmonization function—shared style guide, tone/quality bar, and template standards—co-owned with peer Senior Content Managers and stewarded by the Director of Content Management
• Track and report project-level metrics: module releases, completion rates, learner satisfaction, and content validation
• Leverage AI tools and methodologies to boost content production and workflow efficiency
• Contribute to team-wide documentation and workflow practices

Who You'll Work With

• Report directly to the Director of Content Management
• Collaborate closely with Product, Engineering, and Customer Success teams to stay ahead of product changes and translate technical complexity into accessible learning
• Partner with the Customer Training Consultant to align ILT delivery with on-demand content
• Work alongside peer Senior Content Managers—each owning distinct projects end-to-end—sharing standards, practices, and team-wide initiatives
• Coordinate with Marketing on content launches and Academy positioning

Requirements

• 3–5 years of experience in instructional design, technical content creation, or a related field in a B2B SaaS environment
• Demonstrated ability to own content end-to-end—from concept and design through production and delivery—without heavy process scaffolding
• Strong instructional design foundation: ability to structure learning for outcomes, not just information transfer
• Experience managing multimedia production workflows (video, interactive content, visual design)
• Comfortable engaging directly with subject matter experts and translating technical depth into learner-accessible content
• Highly organized with strong project management instincts—able to manage your own projects without dropping threads
• Proficient in modern content and LMS tooling (e.g., Camtasia, Articulate, Notion, or similar)
• Comfortable working in a remote, async-first environment
• Autonomy, ownership, and team spirit

Nice-to-Haves

• Experience in cybersecurity, open-source, or technical SaaS environments
• Familiarity with AI-assisted content production workflows

Company Culture

The organization is a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster.

• What we believe: The organization believes it does work that matters, uniting defenders into a global community to make security more open, resilient, and collaborative.
• How we work: The organization combines strong engineering standards with emerging technologies, including AI, to move faster and smarter.
• What guides us: The organization’s culture is grounded in its CORE values of Cohesion, Openness, Responsibility, and Equity. These principles guide decisions, how people are treated, and how growth occurs, especially when no one’s watching.

Benefits

• Competitive pay + equity—everyone shares in the company’s success
• Remote-first, flexible, and balanced—work that fits your life
• Your setup, your choice—pick the gear that works for you
• Twice-a-year gatherings—the team meets in person for regional and global offsites to connect, collaborate, and strengthen its culture beyond the screen