Senior Content Designer

About the role

We're seeking a Senior Content Designer to own the voice of Function across product and member communication. This is a role for someone who understands that great copy doesn't fill space, it earns trust. You'll step in before UX decisions are made, shaping how Function thinks, speaks, and connects at every touchpoint.

Responsibilities

• Product copy across all touchpoints including in-app flows, onboarding, member communications, notifications, action plans, empty states, error handling, and more
• Brand voice stewardship: define, evolve, and defend Function's voice across surfaces and contributors
• Cross-functional collaboration with Design, Product, and Clinical to ensure copy is accurate, human, and on-brand. Always flagging inconsistencies, and raising copy-related edge cases early in the process
• UX writing upstream of design decisions. You’ll shape the full experience
• Data-informed iteration such as A/B testing, member feedback, and performance data as tools for continuous improvement
• Editorial review: You’ll raise the standard of copy org-wide, not just your own output

Qualifications/Skills

• 5+ years of UX writing or product copywriting experience, ideally in a consumer health, wellness, or complex-product context with a portfolio that demonstrates range
• Fluency across copy types with a consistent quality across all of them: in-product flows, email, campaign headlines, onboarding, error states
• Strong instinct for voice and tone calibration. You can write warmly and precisely for a member reading a sensitive health result, and sharply for a conversion moment, knowing which is which
• Experience in health, wellness, or clinical tech is a meaningful differentiator: comfort with medical terminology, regulatory constraints, and high-stakes information hierarchies
• Collaborative by default. You work closely with designers, PMs, and clinicians, and make the work better through that friction
• You can design content for agentic experiences. You've thought carefully about how a product communicates when the system is doing the work, not just responding to a prompt
• You think critically about AI-generated copy: you know when it's useful scaffolding and when it's eroding the voice, and can act accordingly
• You use AI tooling actively. Claude, Cursor, or equivalent — to accelerate ideation, draft generation, and iteration without sacrificing voice quality

Why You'll Love Working With Us

• A competitive salary and benefits package
• Flexible working hours
• A dynamic work environment where creativity and innovation are encouraged

Core Values

• Ruthless Prioritization
• Member-First, Always
• One Team, Moving Fast
• Sustained Integrity in Every Detail

Important Notice

Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.