Senior Consulting Manager, Organizational Change Management, Healthcare

About the role

As a Senior Consulting Manager – Organizational Change Management (OCM), you will lead enterprise-scale transformation programs, primarily SAP S/4HANA and ERP modernization initiatives, using proven change methodologies to ensure successful adoption and measurable business outcomes. You will partner closely with cross-functional teams, program leaders, and client executives.

Responsibilities

• Lead and manage end-to-end change management strategies for SAP S/4HANA, SAP ECC, and broader digital transformation programs.
• Drive stakeholder engagement, communication planning, workforce transition, training strategies, and organizational readiness.
• Conduct change impact assessments and readiness evaluations to support effective adoption of new systems and processes.
• Partner with client executives and project teams to integrate change management activities into program delivery.
• Identify and mitigate change risks and adoption challenges.
• Apply structured OCM methodologies and digital adoption tools such as SAP Enable Now or WalkMe.
• Coach and guide project teams through the change lifecycle.
• Contribute to practice development through thought leadership and consulting solution development.
• Demonstrate the Cognizant Way to Lead through Personal, Organizational, and Business Leadership.

Requirements

• 8–10+ years leading full-scale OCM initiatives for SAP S/4HANA and/or SAP ECC programs.
• Strong experience developing OCM strategy, training, stakeholder engagement, communications, and readiness plans.
• Experience with SAP Enable Now or WalkMe.
• Proven client-facing consulting experience.
• Embodiment of the Cognizant Way to Lead and Cognizant Values.

Qualifications

• Experience supporting M&A integration or future-state operating model design.
• Experience working in matrixed environments on global programs.
• Experience creating OCM frameworks or assets.
• Strong facilitation and executive communication skills.

Skills

• Proven experience in leading change management initiatives.
• Expertise in SAP S/4HANA and SAP ECC.
• Ability to develop and implement comprehensive OCM strategies.
• Strong stakeholder engagement and communication skills.
• Experience with digital adoption tools like SAP Enable Now or WalkMe.
• Leadership and coaching abilities.

Benefits

• Hybrid work model with 3-4 days a week required in a client office in Chicago.
• Support for a healthy work-life balance through various wellbeing programs.

Pay

The annual salary for this position is between $98,853 - $158,500 depending on experience and other qualifications of the successful candidate.

Schedule

This role requires 3-4 days a week in a client office in Chicago. The working arrangements may change based on the project and business requirements.