Senior Consultant - Workday SCM

About the role

As a member of the Workday ERP Services practice, the Senior Consultant will work closely with clients on training, workflow, process, and system improvements that support the activities performed. Supervised by Nordic Leadership, the Senior Consultant provides consulting services to clients in a project leadership capacity, with opportunities to think creatively and leverage multiple analytic methods to support the delivery of implementation services.

Responsibilities

• Support projects with a goal of delivering on time, on budget, and with positive and measurable outcomes; complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution.
• Present and facilitate meetings with user and manager level stakeholders.
• Provide excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company.
• Execute and participate in successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations.
• Lead sales efforts including scoping, orals, and preparing presentations.
• Lead, develop, and adopt standards, policies, and best practices related to Nordic’s Workday ERP Services offerings.
• Develop testing scenarios that correlate with client‑approved workflows and design.
• Analyze project requirements, creating materials and executing best‑practice processes to move projects forward, including set up, configuration, processing, file structure/data mapping, reporting, testing, and troubleshooting.
• Perform detailed analysis to draw independent conclusions and develop pertinent, insightful recommendations.
• Advise internal team members to continually enhance processes and workflows to improve business operations, client experience, and operational efficiency.
• Respond to client requests in a professional manner using established methods and escalation processes, documenting and retaining records of all meetings and education sessions.
• Document all work as part of client deliverables, consistently using a professional documentation approach throughout the engagement.
• Work on ad‑hoc projects and assist in other initiatives as directed, assigned, or requested.
• Demonstrate and embody Nordic’s maxims.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum of 3 years of Workday experience, either as a consultant or as a hands‑on Workday administrator.
• Active Workday certification in Procure to Pay.
• Ability to lead foundation alignment sessions and customer confirmation sessions.
• Capability to lead Procure to Pay and Strategic Sourcing or WSS initiatives.
• Comfortable and adept in all phases of launch methodology: plan, configure & architect, test, and deploy.
• Ability to identify, scope, estimate, and support sales opportunities.
• Ability to develop new offerings, services, and support go‑to‑market strategies.
• Excellent written and verbal communication skills.
• Ability to balance urgent, short‑term needs with strategic, long‑term priorities.
• Strong interpersonal skills, including delivering feedback and inspiring others.
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines.
• Proven ability to work effectively with all levels of an organization and with diverse candidates, consultants, and client bases.
• Adaptability to quickly changing work environments and ability to lead change under pressure.
• Proficiency with Microsoft Office Suite, computers, email, correspondence, and spreadsheets.
• Demonstrate and embody Nordic’s maxims.

Additional Details

Travel up to 50% of the time.