Senior Consultant, Tekion Implementation

About the role

Baker Tilly is seeking a Senior Consultant, Digital Transformation - Auto Dealerships to join our dynamic team. This role offers a unique opportunity to work with mid and large-sized companies, focusing on defining strategies and managing the vast amounts of data they maintain. The ideal candidate should enjoy a varied and challenging environment, thrive in a collaborative setting, and have a passion for continuous learning and professional development.

Responsibilities

• Translate business requirements into Dealer Management System (DMS) configurations or enhancements
• Act as the client’s point of contact during deployment and provide post-go-live support (hypercare)
• Understand business processes and propose improvements, acting as a liaison between business stakeholders and development teams
• Apply business process and system expertise to implement leading practices in Auto Dealerships
• Train dealer staff across various departments (sales, service, parts, accounting)
• Manage and execute test plan activities, including requirements-based test plans and user acceptance testing
• Develop and execute robust change management programs to enhance client adoption
• Collaborate with project managers to identify and address project risks and issues
• Contribute to the development and deployment of implementation methodologies, trainings, and toolkits through internal initiatives
• Support sales cycles as a Subject Matter Expert
• Build project approaches and proposals for new client opportunities
• Engage in professional development through participation in firm-wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Care and Teach philosophy

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or a related field
• One (1) year of related Tekion or other DMS experience required
• Previous related Auto Dealership industry and consulting experience
• Tekion Certified Professional (TCP) qualification, highly preferred
• Experience with automotive software or software as a service (SaaS) implementations
• Strong management, analytical, organizational, interpersonal, project management, and communication skills
• Advanced proficiency in Microsoft Suite applications (Word, Excel)
• Ability to engage effectively at both the business and technical levels, provide excellent client service, and demonstrate commitment to continuous learning
• Flexibility to travel to client sites as needed and work outside of normal business hours due to client demands
• Excellent analysis skills and the ability to develop processes and methodologies
• A sense of urgency and commitment to quality and the timely completion of projects
• Ability to multitask across multiple projects and stakeholders, both internal and external
• Effective communication skills and the ability to work with client resources from various levels
• The ability to travel up to 100% of the time

Qualifications

• Experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Highly developed Microsoft Suite skills (Word, Excel)
• Management, analytical, organization, interpersonal, project management, and communication skills
• Ability to engage effectively at the business and technical level, provide exceptional client service, and demonstrate commitment to continuous learning
• Flexibility to travel to client sites as needed and work outside of normal business hours due to client demands
• Excellent analysis skills and the ability to develop processes and methodologies
• A sense of urgency and commitment to quality and the timely completion of projects
• Ability to multitask across many different projects and stakeholders both internal and external
• Effective communication skills and the ability to work with client resources from lower level to C-suite
• The ability to travel, potentially up to 100%

Skills

• Business Process and System Expertise
• Dealer Management System (DMS) Experience
• Change Management Programs
• Client Service and Engagement
• Project Management and Methodologies
• Training and Development
• Software Implementation and SaaS Experience

Benefits

At Baker Tilly, we offer a comprehensive benefits package designed to support your well-being and career growth. This includes:

• Competitive compensation ranging from $85,910 to $162,890
• Flexible work arrangements to accommodate your personal and professional life
• Continuous learning and development opportunities
• Health, dental, and vision insurance
• Retirement savings plans
• Employee assistance programs
• Professional development and advancement opportunities

Pay

$85,910 to $162,890

Schedule

Full-time position