Senior Consultant, Tekion Implementation

About the role

Baker Tilly is seeking a Senior Consultant, Digital Transformation - Auto Dealerships to join our dynamic team. Our professionals provide management consulting services to mid and large-sized companies, focusing on defining strategies and bringing clarity to extensive data sets.

Responsibilities

• Translate business requirements into Dealer Management System (DMS) configurations or enhancements
• Act as the client’s point of contact during deployment and provide post-go-live support (hypercare)
• Understand business processes and suggest improvements, acting as a liaison between business stakeholders and development teams
• Apply business process and system expertise to implement leading practices in Auto Dealerships
• Train dealer staff across various departments (sales, service, parts, accounting)
• Manage and execute test plan activities, including requirements-based test plans to ensure the quality of digital project deliverables, and facilitate user acceptance testing
• Develop and execute robust change management programs to enhance client adoption
• Collaborate with project managers to identify project risks and issues, and develop mitigation strategies
• Contribute to the development and deployment of implementation methodologies, trainings, and toolkits through internal initiatives
• Support sales cycles as a Subject Matter Expert
• Build project approaches and proposals for new client opportunities
• Engage in professional development through participation in firm-wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Care and Teach philosophy

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or related field
• One (1) year of related Tekion or other DMS experience required
• Previous related Auto Dealership industry and consulting experience
• Tekion Certified Professional (TCP) qualification, highly preferred
• Experience with automotive software or software as a service (SaaS) implementations
• Strong management, analytical, organizational, interpersonal, project management, and communication skills
• Highly developed Microsoft Suite skills (Word, Excel)
• Effective engagement at both the business and technical levels, exceptional client service, commitment to continuous learning, ability to see the big picture and the details, ethical knowledge, and commitment to quality and timely project completion
• Flexibility to travel to client sites as needed and work outside of normal business hours due to client demands
• Excellent analysis skills and the ability to develop processes and methodologies
• A sense of urgency and commitment to quality and timely project completion
• The ability to multitask across multiple projects and stakeholders both internally and externally
• Effective communication and collaboration with client resources from various levels
• Potential for up to 100% travel

Qualifications

• Experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Ability to communicate effectively and work with client resources from lower level to C-suite
• Commitment to professional development and the Baker Tilly Care and Teach philosophy

Skills

• Microsoft Suite skills (Word, Excel)
• Project management and change management skills
• Client relationship management
• Technical and business process expertise

Benefits

At Baker Tilly, we offer a competitive compensation range for this role, which can vary based on a variety of factors including skills, experience, qualifications, and geographic location. The base salary for this position ranges from $85,910 to $162,890.

Pay

$85,910 to $162,890

Schedule

Flexible, with potential for up to 100% travel