Senior Consultant, Tekion Implementation

About the role

Baker Tilly is seeking a Senior Consultant, Digital Transformation - Auto Dealerships to join our dynamic team. This role offers a unique opportunity to work with mid and large-sized companies, focusing on defining strategies and managing the vast amounts of data they maintain.

Responsibilities

• Translate business requirements into Dealer Management System (DMS) configurations or enhancements
• Act as the client’s point of contact during deployment and provide post-go-live support (hypercare)
• Understand business processes and propose improvements, acting as a liaison between business stakeholders and development teams
• Apply business process and system expertise to implement leading practices in Auto Dealerships
• Train dealer staff across various departments (sales, service, parts, accounting)
• Manage and execute test plan activities, including requirements-based test plans and user acceptance testing
• Develop and execute robust change management programs to enhance client adoption
• Collaborate with project managers to identify project risks and issues, and develop mitigation strategies
• Support the development and deployment of implementation methodologies, trainings, and toolkits through internal initiatives
• Engage in sales cycles as a Subject Matter Expert, supporting the build of project approaches and proposals for new clients
• Participate in firm-wide learning and development programs to support personal and professional growth
• Implement the Baker Tilly Care and Teach philosophy to foster a supportive environment and assist team members in achieving their professional goals

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or a related field
• One (1) year of related Tekion or other DMS experience required
• Previous related Auto Dealership industry and consulting experience
• Tekion Certified Professional (TCP) qualification, highly preferred
• Experience with automotive software or software as a service (SaaS) implementations
• Strong management, analytical, organizational, interpersonal, project management, and communication skills
• Advanced proficiency in Microsoft Suite applications (Word, Excel)
• Effective engagement at both the business and technical levels, excellent client service, and a commitment to continuous learning
• Ability to analyze complex situations, develop processes, and methodologies, and exhibit a sense of urgency and commitment to quality and timely project completion
• Flexibility to travel to client sites as needed and work outside of normal business hours due to client demands

Qualifications

• Excellent analysis skills and the ability to see the big picture while handling detailed tasks
• Proven ability to manage multiple projects and stakeholders internally and externally
• Strong interpersonal skills and the ability to communicate effectively with clients from various levels

Skills

• Strong understanding of auto dealership processes, terminology, and workflows
• Effective problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Excellent time management and organizational skills

Benefits

Join a forward-thinking firm with a global presence and a commitment to excellence. Our benefits package includes:

• Competitive compensation ranging from $85,910 to $162,890
• Flexible work arrangements to support a healthy work-life balance
• Continuous learning and development opportunities
• A supportive and collaborative work environment
• Opportunities for professional growth and advancement

Pay

$85,910 to $162,890

Schedule

Full-time position