Senior Consultant, Tekion Implementation

About the role

Baker Tilly is seeking a Senior Consultant, Digital Transformation - Auto Dealerships to join our dynamic team. Our professionals provide management consulting services to mid and large-sized companies, focusing on defining strategies and understanding vast data sets.

Responsibilities

• Translate business requirements into Dealer Management System (DMS) configurations or enhancements
• Act as the client’s point of contact during deployment and provide post-go-live support (hypercare)
• Understand business processes and suggest improvements, acting as a liaison between business stakeholders and development teams
• Apply business process and system expertise to implement leading practices in Auto Dealerships
• Train dealer staff across various departments (sales, service, parts, accounting)
• Manage and execute test plans, including requirements-based test plans to ensure the quality of digital project deliverables, and facilitate user acceptance testing
• Develop and execute robust change management programs to enhance client adoption
• Collaborate with project managers to identify project risks and issues, and develop mitigation strategies
• Contribute to the development and deployment of implementation methodologies, trainings, and toolkits through internal initiatives
• Support sales cycles as a Subject Matter Expert, contributing to proposal development for new clients
• Engage in professional development through firm-wide learning and development programs, and support the growth and development of team members and clients
• Enjoy a balanced work-life environment through social activities and team outings

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or a related field
• One (1) year of related Tekion or other DMS experience required
• Previous related Auto Dealership industry and consulting experience
• Tekion Certified Professional (TCP) qualification, highly preferred
• Experience with automotive software or software as a service (SaaS) implementations
• Strong management, analytical, organizational, interpersonal, project management, and communication skills, with proficiency in Microsoft Suite (Word, Excel)
• Effective engagement at both the business and technical levels, exceptional client service, commitment to continuous learning, and ability to see the big picture while handling details
• Commitment to ethical standards and quality, and a sense of urgency and dedication to timely project completion
• Flexibility to travel to client sites and work outside standard business hours due to client demands
• Excellent analysis skills and the ability to develop processes and methodologies
• Ability to multitask across multiple projects and stakeholders, both internal and external
• Effective communication and collaboration with client resources from various levels
• Potential for up to 100% travel

Qualifications

• Experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Ability to communicate effectively and work with diverse client resources
• Passion for continuous learning and staying updated with relevant strategies

Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to manage multiple projects simultaneously
• Knowledge of automotive software and SaaS implementations

Benefits

At Baker Tilly, we offer a comprehensive benefits package designed to support your well-being and career growth. This includes:

• Competitive compensation ranging from $85,910 to $162,890
• Flexible work arrangements to accommodate your personal and professional life
• Continuous learning and development opportunities
• A supportive and inclusive workplace culture
• Health, dental, and vision insurance
• Retirement savings plans
• Employee assistance programs
• Professional development and advancement opportunities

Pay

$85,910 to $162,890

Schedule

Full-time position