Senior Consultant, Tekion Implementation

About the role

Baker Tilly is seeking a Senior Consultant, Digital Transformation - Auto Dealerships to join our dynamic team. This role offers a unique opportunity to work with mid and large-sized companies, focusing on defining strategies and managing the vast amounts of data they maintain.

Responsibilities

• Translate business requirements into Dealer Management System (DMS) configurations or enhancements
• Act as the client’s point of contact during deployment and provide post-go-live support (hypercare)
• Work to understand business processes and possible improvements, acting as the liaison between business stakeholders and development teams
• Apply business process and system expertise to bring forth leading practices in Auto Dealerships
• Provide product training to dealer staff across departments (sales, service, parts, accounting)
• Manage and execute test plan activities, including requirements-based test plans to assess the quality of digital project deliverables, and facilitate user acceptance testing
• Manage robust change management programs to increase adoption for our clients
• Partner with project managers to identify project risks and issues, developing and implementing mitigation strategies
• Support the development and deployment of implementation methodologies, trainings, and toolkits through internal initiatives
• Support sales cycles as needed as a Subject Matter Expert
• Support the build of project approaches and proposals for new client opportunities
• Invest in your professional development individually and through participation in firm-wide learning and development programs
• Support the growth and development of team members and clients through the Baker Tilly Care and Teach philosophy

Requirements

• Bachelor’s degree in accounting, business, finance, engineering, computer science, management information systems, or related field
• One (1) year of related Tekion or other DMS experience required
• Previous related Auto Dealership industry and consulting experience
• Tekion Certified Professional (TCP) qualification, highly preferred
• Experience with automotive software or software as a service (SaaS) implementations
• Demonstrate management, analytical, organizational, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel)
• Ability to engage effectively at the business and technical levels, provide exceptional client service, demonstrate commitment to continuous learning, and have a sense of urgency
• Flexibility to travel to client sites as needed and work outside of normal business hours due to client demands
• Excellent analysis skills and the ability to develop processes and methodologies
• Ability to multitask across multiple projects and stakeholders both internally and externally
• Communicate effectively and work with client resources from lower-level to C-suite
• Travel potential up to 100%

Qualifications

• Experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting)
• Strong analytical and problem-solving skills
• Effective communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to manage multiple tasks and prioritize effectively

Skills

• Strong understanding of Dealer Management Systems (DMS)
• Experience with Tekion or similar DMS platforms
• Knowledge of automotive software and SaaS implementations
• Excellent project management and organizational skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Flexible work schedule
• Professional development opportunities
• Collaborative work environment
• Competitive compensation range ($85,910 to $162,890)
• Opportunities for career advancement

Pay

The compensation range for this role is $85,910 to $162,890. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Schedule

Flexible work schedule to accommodate client demands.