Senior Consultant - Salesforce

About the role

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms
• Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps
• Serve as a mentor and advisor to other consultant team members
• Provide insights and recommendations to company leadership
• Coordinate and communicate with external, client resources effectively and professionally
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes
• Understand data requirements and coordinate with data analysts for any data needs
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products

Requirements

• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
• At least 3+ years of business analysis experience for technology or technology services implementation projects
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
• Demonstrated successful solution crafting
• Experience with Salesforce implementation or administration

Qualifications

• Experience working in the non-profit or association industry
• Experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
• Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
• Finance and accounting or implementation of technology platforms for these

Skills

Self-starters and self-educators recognizing any gaps in their skills and filling those.

Benefits

• Health (PPO) dental & vision plan – 100% covered for employee
• Long/Short-term disability insurance – 100% covered for employee
• Life and AD&D insurance – 100% covered for employee
• 401K up to 4% matching contribution
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays
• 12 weeks for parental leave

Pay

The anticipated salary range for this role is $60,000 - $140,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly.

Schedule

A hybrid role with 2-3 days in office.