Senior Consultant - Quality Cloud

About the role

Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach.
Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer.
Provide consulting on Quality best practices and overall solutions based on requirements.
Develop, leverage, and maintain expertise in our Vault platform and Quality product.
Develop a trusted advisor relationship with Veeva stakeholders and the customer.
Build, test, and deploy configuration changes to live environments.
Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders.
Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.).
Mentor project team and junior consultants in the Professional Services organization.

Responsibilities

• Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
• Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
• Provide consulting on Quality best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and Quality product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer
• Build, test, and deploy configuration changes to live environments
• Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization

Requirements

• 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
• Experience with Data or Content Management applications

Qualifications

• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
• Experience with Data or Content Management applications

Skills

• IT Project Management
• GMP Systems Ownership
• Software Consulting
• Quality Consulting
• Vault Platform Expertise
• Data or Content Management Applications

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retailer programs
• 1% charitable giving program

Pay

Base pay: $80,000 - $200,000

Schedule

Not specified