Senior Consultant - Quality Cloud
About the role
Veeva Systems is seeking a Professional Services Consultant to join our team. This role involves reviewing and analyzing existing customer business processes, partnering with customer SMEs and business leaders, and providing consulting on quality best practices.
Responsibilities
- Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
- Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
- Provide consulting on Quality best practices and overall solutions based on requirements
- Develop, leverage, and maintain expertise in our Vault platform and Quality product
- Build, test, and deploy configuration changes to live environments
- Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Mentor project team and junior consultants in the Professional Services organization
Requirements
- 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Proven ability to work both independently and in teams in a dynamic, fast-moving environment
- Good understanding of SaaS and GxP principles
- Excellent verbal and written communication skills
- Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
- Experience with Data or Content Management applications
Interview Process
We value your time and believe in a transparent hiring process. Here is the process you can expect:
- Follow the application process and submit your resume
- Within 3 days, you will receive a link to a personality assessment administered by a third party
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader
- Once all interviews are complete, the manager will be in touch with a final decision
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retailer programs
- 1% charitable giving program
Pay
Base pay: $80,000 - $200,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location.
Equal Opportunity Employer
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.