Senior Consultant (Public Sector)

About the role

We are seeking a Senior Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.

Responsibilities

• Work within an agile environment to understand our client’s business processes and technical needs
• Leverage Appian’s platform to develop custom software and AI solutions
• Develop APIs to integrate with multiple systems
• Brainstorm AI use cases and implement Appian’s AI tools
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Requirements

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

Skills

• Object-oriented programming
• Relational databases and database design/data modeling
• SQL skills (writing queries, joins, views, etc)
• Software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Benefits

• Base salary between $100,000-$150,000 per year
• Discretionary bonus may be awarded in recognition of individual and company performance
• 401(k) plan with company match
• Flexible time off
• Paid parental leave
• Medical, dental, and vision plans
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness programs
• Flexible spending accounts
• Health savings account contributions
• Employee referral bonus program
• Learning and development resources
• Certain positions may be eligible for equity awards

Pay

The base salary for this role is between $100,000-$150,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.

Schedule

Some of the tools and resources we will equip you with include:

• Training: Comprehensive onboarding and Appian training, plus a CS specific bootcamp to prepare you for your first client project
• Growth: Continuous learning opportunities through companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation, and free online trainings
• Career: CS career planning concentrates on three main tracks - technical, focus, and business - and you can decide where your passions lie. Each employee will be matched with an advisor who will be your go-to resource for all career questions and guidance.

Company Culture

Appian’s customer success group is quickly expanding but the culture continues to make the department feel like a small community. Monthly social events are planned virtually and in the DC area while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time.

Location

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.