Senior Consultant (Public Sector)

About the role

We are seeking a Senior Consultant to join our Customer Success team. The role involves engaging with our customers post-sales to develop software solutions on the Appian platform. These solutions help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform for our commercial clients.

Responsibilities

• Work within an agile environment to understand our client’s business processes and technical needs
• Leverage Appian’s platform to deliver mission-critical business impact fast
• Develop APIs to integrate with multiple systems
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Requirements

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object-oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement