Senior Consultant (Public Sector)

About the role

We are seeking a Senior Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.

Responsibilities

• Work within an agile environment to understand our client’s business processes and technical needs
• Leverage Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models
• Develop APIs to integrate with multiple systems
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Requirements

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementation
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen
• 3+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 10% or less annually to support customer engagement

Skills

• Experience with Appian platform
• Experience with AI tools and technologies
• Experience with API development and integration
• Experience with Agile methodologies

Benefits

• Base salary between $100,000-$150,000 per year
• Discretionary bonus
• 401(k) plan with company match
• Flexible time off
• Paid parental leave
• Medical, dental, and vision plans
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness programs
• Flexible spending accounts
• Health savings account contributions
• Employee referral bonus program
• Learning and development resources
• Certain positions may be eligible for equity awards

Pay and Benefits

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Tools and Resources

• Training and Development: Comprehensive onboarding and Appian training, CS specific bootcamp
• Growth: Continuous learning opportunities through companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation, and free online trainings
• Career: CS career planning concentrated on three main tracks - technical, focus, and business; advisor for all career questions and guidance
• Culture: Immersed into our community rooted in respect starting on day one; 8 employee-led affinity groups for social, educational, and outreach activities

About Appian

Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com.