Senior Consultant, Internal Communications

Job Summary

Liberty Mutuals Global Risk Solutions organization is focused on delivering for clients and brokers around the world through a clear strategy, strong execution and a connected employee experience. The Sr. Communications Consultant for Liberty Mutual Global Risk Solutions (GRS) North America plays a key role in defining and executing the internal communications strategy for one of the largest businesses in GRS. This role sits within the GRS Strategy, Alignment and Communications team and reports to the GRS Head of Internal Communications.

Job Responsibilities

• Partners closely with various levels of management to identify business and communication objectives and translate into strategic communications plans.
• Recommends internal communications solutions to open ended business challenges.
• Safeguards effective delivery of key messages to targeted employee audiences.
• Ensures alignment with brand, enterprise goals, and culture.
• Proactively identifies and develops opportunities to syndicate content across all audiences and channels, both internally and externally.
• Has oversight for large and/or complex internal communications plans campaigns or projects, such as a workforce transition impacting multiple teams.
• Influences outcomes with autonomy.
• Performs project management duties to include planning, tracking deliverables, and interfacing with own team as well as working with other areas, internally and with external vendors, for execution.
• Safeguards projects are completed within desired budget, schedule and quality limits.
• Evaluates communication plan effectiveness using appropriate success metrics. Adjusts plans based on employee and management feedback.
• Maintains coordinated calendar of client communications activity and reconciles with the rest of the enterprise-wide communications.

Qualifications

• Bachelor's degree, preferably in Business, Finance, Economics, Communications, English or Journalism, or equivalent experience.
• Advanced degree preferred.
• Minimum of 7-8 years of relevant and progressively more responsible communications or finance experience, preferably in financial services or operations and to include internal communications work.
• Displays business acumen, strong consultative skills and integrated thinking.
• Excellent written and verbal communication skills.
• Strong analytical, organizational and advanced project planning skills with a proven track record of execution.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

About Us: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco