Senior Consultant- Epic Resolute Hospital Billing Claims and Remittance

Work you’ll do / Responsibilities

• Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes.
• Works directly with Operations and provides input on system design and capabilities.
• Maintains high credibility and ownership of system activities within assigned application.
• Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs.
• Analyzes operational requirements and system capabilities to propose effective solutions.
• Performs unit, system, and integration testing per standards and documents outcomes.
• Follows defined standards, promotes best practice principles, and participates in change control process.
• Optimizes, maintains and supports application/system as required.
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable.
• Identifies potential issues and refers more complex issues to appropriate level of support.
• Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles.
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan.
• Meets application deliverables, project timelines, and delivery weekly status reporting.
• Timely project and data tracking with input of weekly time tracking.

Qualifications

• Current Epic Resolute Hospital Billing Claims and Remittance Certification
• 4-6+ years of recent experience with an implementation
• Minimum of 3 years of Epic build and support
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Bachelor’s degree, preferably in information technology, business, or healthcare related field; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Demonstrative understanding of technical documentation
• Effective verbal and written communication skills
• Self-motivated, highly organized, and detail-oriented skills are required
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Must be able to operate independently or with minimum supervision