Senior Consultant- Epic Resolute Professional Billing Analyst

Key Responsibilities

• Evaluate current-system processes and procedures; recommend and develop workflow and computer system configurations and modifications based on experience and best practice
• Apply technical expertise to individual client system build to identify, test, and troubleshoot software systems
• Provide project management and project leadership services in alignment with client expectations and contracted role
• Lead and attend meetings regarding project status and ongoing work-product coordination
• Lead and provide mentorship to client and Nordic teammates
• Accurately and completely document work progress, issues, escalations, and other required information in accordance with Nordic and individual client requirements

Skills And Experience

• Bachelor’s degree or equivalent experience required
• Relevant training, certification, or accreditation required
• 2+ years’ relevant industry-specific work experience required
• 5+ years’ professional experience strongly preferred
• Previous consulting experience preferred
• Excellent communication skills, written and verbal
• Proven ability to apply problem solving and technical skills
• Demonstrate and embody Nordic’s maxims
• Possess a strong work ethic and treat others with respect, keep commitments, inspire the trust of others, work ethically and with integrity, and uphold organizational values
• Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
• Demonstrated sound judgment and appropriate escalation
• Highly organized, able to multi-task as well as maintain intense focus on individual tasks
• Aptitude for mentoring and guiding others
• Maintain a high degree of professionalism
• Must be able to work independently, as well as within a team environment

Additional Details

• Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility
• Travel up to 100% of the time, or as Nordic or client needs dictate
• Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur
• Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours
• Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary
• Timely entry of time and expenses required in accordance with Nordic and client policy
• Status reporting and project handoff documentation as required by Nordic or client
• Provide equipment necessary to perform job functions in accordance with Nordic and client policy
• Complete all Nordic and client required training and education in timely manner
• Respond to communication from Nordic management team and other corporate team members in a timely and complete manner
• May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers

Nordic is an equal opportunity employer.