Epic Professional Billing Analyst - Senior

Responsibilities

• Works with requestors and users to understand and document current workflow with an eye toward proposed future workflows.
• Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios.
• Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
• Performs ongoing maintenance and configuration updates to Epic applications.
• Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems.
• Serves as project lead for key initiatives, including performing project management duties, as assigned.
• Creates test scripts, timelines, and plans for application and workflow changes.
• Tests clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts.
• Collaborates with requestors and users to coordinate and participate in requestor and user testing of application changes.
• Provides tier-two support to end-users both remotely and in-person.
• Maintains incoming tickets, monitors, investigates, troubleshoots, and resolves issues.
• Serves as a liaison between users and vendors.
• Coordinates system fixes and changes with software vendors.
• Coordinates the deployment of application changes with the training team and operations.

Qualifications

• Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment.
• Advanced critical and analytical thinking proficiencies.
• Excellent verbal/written communication and follow-up skills.
• Demonstrated advanced troubleshooting competencies.
• Excellent organizational and project management skills.

About Us

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Benefits include medical, dental, vision, disability, flexible spending accounts (FSAs), retirement options, time off, and discounts.