Senior Epic Hospital Billing Analyst

Epic Senior Systems Analyst

Job Summary

The Epic Senior Systems Analyst provides analytical support above and beyond the role of Epic System Analyst and performs consistently superior in all aspects of the job. They facilitate multiple workflow enhancements and projects to support end-user workflows across the health system, identify opportunities for improvement, and recommend enterprise-level solutions while fostering collaboration between various parties. They also mentor less experienced analysts.

Mission Responsibilities

• Adapting to Change
• Continuous Improvement
• Customer Focus
• Teamwork
• Service Excellence

Essential Responsibilities

• Facilitate project meetings and presentations to diverse audiences including project team through senior leadership.
• Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths.
• Collaborate on decisions that refine and improve known practices or develop new approaches (researching and assessing new technologies or functionalities).
• Manage project documentation including meeting minutes and issue lists.
• Manage end-user relationships and expectations by developing documentation and communication processes to keep others up to date on project results.
• Follow up on all issues for timely resolution before they become a threat to the project schedule. Stay current with end-user needs and strategies.
• Communicate effectively with project stakeholders. Utilize formal and informal written communication methods to communicate updates and findings.
• Serve as a resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build, configuration, maintenance, and data integrity.
• Able to foresee/anticipate problems. Experience and skills to take full ownership of a significant issue/assignment.
• Participating in training and working with end users.
• Perform planning and estimation for specific tasks within the project scope.
• Develop and execute action plans within the project scope.
• Identify improvement opportunities and ways to increase adoption and end-user satisfaction.
• Serve as a liaison for technical requirements and support.
• Support and align efforts to meet end users' needs.

Job Qualifications

• Education: Bachelor's degree in computer science, Information Science, or related technical field or equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Experience: Five to seven years' experience in systems analysis and implementation in a healthcare environment with demonstrated project leadership.
• Certification/Licensure/Registration: Current Epic Certification(s) in assigned applications as applicable.
• Preferred: Current Certification(s) in multiple modules of Epic EMR.

Skills and Abilities

• Ability to prioritize, resolve conflict, and maintain project plans and issues lists.
• Ability to identify and manage risks to keep the project on time.
• Strong communication, interpersonal skills, problem-solving, and analytical skills.
• Ability and interest in developing mastery level knowledge of Epic EMR functionality to enhance patient care and end user experience across the health system.

Physical Requirements

As defined by the physical requirements and working conditions form maintained by the Occupational Health Department.

Benefits

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.